Boost your sales process with our Sales Call Tracker Template, a comprehensive workflow to manage, analyze and improve every aspect of your sales calls.
1
Identify potential customers for the call
2
Craft a personalized sales pitch
3
Schedule the sales call
4
Communicate the schedule of the sales call to the sales team
5
Prepare a presentation for sales call
6
Approval: Sales Presentation
7
Conduct the sales call
8
Record details of the sales call in the tracker
9
Note any immediate feedback or responses
10
Follow up with potential customer if necessary
11
Update the outcomes of the sales call to the tracker
12
Prepare a summary of the call for the sales team
13
Discuss the sales call performance with the team
14
Approval: Sales Call Performance
15
Analyze the success rate of the sales calls
16
Identify areas of improvement based on the tracker
17
Implement improvements for future sales calls
18
Update the sales call tracker template based on feedback
19
Prepare a report based on the sales call tracker
20
Approval: Sales Call Tracker Report
Identify potential customers for the call
In this task, you will identify potential customers who should be contacted for the sales call. This step is crucial as it helps in reaching out to the right audience and maximizing the chances of a successful call. Think about the target market, research potential leads, and select the most promising ones.
1
Technology
2
Healthcare
3
Finance
4
Retail
5
Manufacturing
1
Email
2
Phone
3
Social Media
4
Website
5
Referral
Craft a personalized sales pitch
This task involves creating a personalized sales pitch to engage potential customers during the sales call. A well-crafted sales pitch not only grabs the attention of the customer but also conveys the unique value proposition of your product or service. Be concise, clear, and persuasive.
Schedule the sales call
In this task, you will schedule the sales call with the potential customer. Choose a convenient time for both parties and make sure to provide clear instructions and necessary contact details. Effective scheduling ensures smooth communication and avoids any confusion or delays.
Communicate the schedule of the sales call to the sales team
This task involves informing the sales team about the scheduled sales call with the potential customer. Effective communication ensures everyone is on the same page and can provide any necessary support or guidance. Use this task to notify the sales team about important details.
Prepare a presentation for sales call
In this task, you will prepare a presentation to be used during the sales call. A well-designed presentation can effectively convey information and persuade potential customers. Consider the key points, visuals, and structure required to deliver a compelling presentation.
1
Slides
2
Video
3
Interactive
Approval: Sales Presentation
Will be submitted for approval:
Prepare a presentation for sales call
Will be submitted
Conduct the sales call
In this task, you will conduct the sales call with the potential customer. Maintain a professional and personable tone throughout the call. Listen carefully to the customer's needs and address any concerns they may have. Use effective questioning and active listening techniques to gather information and make a compelling case for your product or service.
1
Successful
2
Not Interested
3
Follow-up required
4
Callback requested
5
Price negotiation
Record details of the sales call in the tracker
This task involves recording the details of the sales call in the tracker for future reference and analysis. Accurate and comprehensive record-keeping helps in tracking progress, identifying trends, and improving the overall sales process. Capture important information and insights from the call.
Note any immediate feedback or responses
In this task, you will note down any immediate feedback or responses received during the sales call. Feedback helps in understanding customer perceptions, identifying strengths and weaknesses, and making necessary adjustments. Capture feedback and responses accurately and objectively.
Follow up with potential customer if necessary
This task involves following up with the potential customer after the sales call if necessary. Following up demonstrates proactive communication and can address any outstanding issues or concerns. Decide whether a follow-up is required based on the call outcome and customer's feedback.
Update the outcomes of the sales call to the tracker
In this task, you will update the outcomes of the sales call to the tracker for accurate reporting and analysis. Updating the outcomes helps in tracking progress, measuring success rates, and identifying areas of improvement. Analyze the call outcome and update the relevant fields in the tracker.
1
Deal closed
2
Follow-up scheduled
3
No deal
4
Interested but undecided
5
Competitor chosen
Prepare a summary of the call for the sales team
This task involves preparing a summary of the sales call for the sales team. The summary provides an overview of the key points discussed, outcomes, and next steps. Clear and concise communication helps in aligning the sales team and providing them with the necessary information for ongoing follow-up or future calls.
Discuss the sales call performance with the team
In this task, you will discuss the sales call performance with the team. Sharing insights and learnings from the call helps in improving the overall sales strategy and approach. Collaborate with team members, analyze the strengths and weaknesses, and identify opportunities for growth.
Approval: Sales Call Performance
Will be submitted for approval:
Discuss the sales call performance with the team
Will be submitted
Analyze the success rate of the sales calls
This task involves analyzing the success rate of the sales calls to evaluate the effectiveness of the sales process. Success rate analysis helps in understanding patterns, identifying high-performing strategies, and making data-driven decisions. Examine the sales call outcomes, conversion rates, and any trends or patterns observed.
Identify areas of improvement based on the tracker
In this task, you will identify areas of improvement based on the sales call tracker. Use the tracker data to identify trends, patterns, and areas where the sales process can be optimized. Looking for areas of improvement helps in enhancing the overall efficiency and effectiveness of the sales calls.
Implement improvements for future sales calls
This task involves implementing improvements for future sales calls based on the identified areas of improvement. Improvements can include changes in the sales pitch, presentation, follow-up process, or any other aspect of the sales call. Collaborate with team members and implement the necessary changes.
Update the sales call tracker template based on feedback
In this task, you will update the sales call tracker template based on the feedback received from the sales team and other stakeholders. Continuous improvement of the tracker ensures it remains relevant, comprehensive, and aligned with the evolving needs of the sales process. Make necessary updates to the template based on the feedback.
Prepare a report based on the sales call tracker
This task involves preparing a report based on the sales call tracker to summarize the overall performance, trends, and recommendations. The report helps in providing an overview of the sales call outcomes, analysis, and actions taken. Use the tracker data to generate meaningful insights and actionable recommendations for the sales team.