Determine adequate coverage based on risk assessment
8
Estimate the premium rates
9
Identify excess and umbrella coverage needs
10
Prepare a proposal for Commercial Insurance Coverage
11
Approval: Insurance Review Committee
12
Issue the Coverage Document
13
Configure Payment arrangements
14
Communicate coverage inclusions and exclusions
15
Guide on the Claims process
16
Facilitate establishment of direct contact with allocated company loss adjuster
Collect preliminary business details
Collect information about the client's business including their business name, address, and contact information. This task sets the foundation for the entire insurance coverage process. It also helps identify the main point of contact for further communication and ensures accurate record-keeping. Provide fields for the following information:
Gather information about Insurance needs
Understand the client's insurance needs in detail. Determine the type of coverage required such as liability, property, or workers' compensation insurance. Discuss the nature of the client's business and any specific risks associated with it. This task helps tailor the insurance coverage to the client's unique requirements. Offer a dropdown field to select the type of coverage needed:
1
Liability Insurance
2
Property Insurance
3
Workers' Compensation Insurance
4
Other
Identify industry and business-specific risks
Identify and assess the risks specific to the client's industry and business. This task involves analyzing potential hazards, evaluating the likelihood of occurrence, and estimating the potential impact on the client's operations. By understanding these risks, we can provide more accurate coverage options. Provide a multiChoice field to select the industry risks:
1
Property Damage
2
Employee Injury
3
Product Liability
4
Cybersecurity Threats
5
Natural Disasters
Review previous claims if any
Review any previous insurance claims made by the client. This task helps assess the client's claims history, identify recurring issues, and evaluate their impact on insurance premiums. Request relevant details from the client, including the type and frequency of past claims. Offer a subtasks field to obtain information about previous claims:
1
Type of Claim
2
Claim Date
3
Claim Amount
Run a Risk Assessment
Conduct a comprehensive risk assessment based on the information gathered in previous tasks. Evaluate the overall risk exposure of the client's business and analyze potential vulnerabilities. This task enables us to identify areas of concern that should be addressed through insurance coverage. Provide a shortText field for the overall risk assessment result:
Approval: Risk Manager
Will be submitted for approval:
Run a Risk Assessment
Will be submitted
Determine adequate coverage based on risk assessment
Based on the risk assessment conducted, determine the appropriate level of insurance coverage necessary to protect the client's business. Consider the identified risks, potential losses, and financial resources of the client. This task aims to ensure the client obtains adequate coverage tailored to their specific needs. Offer a subtasks field to specify the recommended coverage options:
1
Liability Insurance
2
Property Insurance
3
Workers' Compensation Insurance
4
Other
Estimate the premium rates
Provide an estimation of the premium rates for the recommended coverage options. This task helps the client understand the potential cost of the insurance coverage and make an informed decision. Offer a numbers field for the estimated premium rates:
Identify excess and umbrella coverage needs
Determine if the client needs excess or umbrella coverage to supplement their primary insurance coverage. Excess coverage provides additional protection above the policy limits, while umbrella coverage covers multiple underlying policies. This task ensures the client is aware of these options and their potential benefits. Offer a multiChoice field to indicate the excess and umbrella coverage needs:
1
Yes, Excess Coverage
2
Yes, Umbrella Coverage
3
No
Prepare a proposal for Commercial Insurance Coverage
Create a detailed proposal outlining the recommended coverage options, premium rates, and additional terms and conditions. This task serves as a formal offer to the client and includes all the necessary information to aid their decision-making process. Provide an email field for the client's email address:
Approval: Insurance Review Committee
Will be submitted for approval:
Prepare a proposal for Commercial Insurance Coverage
Will be submitted
Issue the Coverage Document
Prepare the final commercial insurance coverage document based on the agreed proposal. This task marks the completion of the insurance coverage process and provides the client with the official document outlining their coverage details. Offer a fileUpload field for attaching the coverage document:
Configure Payment arrangements
Discuss and configure the payment arrangements for the insurance coverage. Determine the payment method, frequency, and any applicable discounts or installments. This task ensures a smooth payment process for the client and provides flexibility in managing their insurance premium. Offer a multiChoice field for payment options:
1
Annual
2
Semi-Annual
3
Quarterly
4
Monthly
Communicate coverage inclusions and exclusions
Clearly communicate the inclusions and exclusions of the insurance coverage to the client. This task ensures the client understands what is covered by the policy and any specific situations or risks that are not covered. Offer a longText field for detailing the coverage inclusions and exclusions:
Guide on the Claims process
Provide a comprehensive guide on the claims process to the client. Explain the steps they should follow in the event of a claim, including reporting the incident, documentation requirements, and contacting the insurance provider. This task equips the client with the knowledge necessary to navigate the claims process smoothly. Provide a website field for linking to the claims process guide:
Facilitate establishment of direct contact with allocated company loss adjuster
Facilitate direct communication between the client and the allocated company loss adjuster. The loss adjuster is responsible for assessing, evaluating, and settling claims on behalf of the insurance company. This task ensures a streamlined claims process and enables efficient communication between all parties involved. Offer a members field to select the allocated company loss adjuster: