Configuration Manager Onboarding

Please distribute the Configuration Manager job description to the relevant team members. This document provides an overview of the responsibilities and qualifications required for the role. By sharing this information, we ensure that everyone is aware of the expectations and can refer interested candidates to it.

Let's introduce the team to the various Configuration Management tools we use. These tools are essential for tracking and managing changes in our IT infrastructure. We will provide an overview of their features, functionalities, and how to access them.

The Configuration Management Database (CMDB) is a vital component of our IT infrastructure. It serves as a centralized repository for storing and managing configuration item (CI) data. Familiarize yourself with the CMDB structure, its purpose, and how to navigate through it.

Change Management is crucial for ensuring that all changes in the IT environment are planned, approved, and implemented smoothly. Training on Change Management tasks will equip you with the knowledge and skills to effectively handle change requests, assess their impact, and mitigate risks. Let's get started!