Experience a comprehensive and meticulous security screening process with El Al Airlines, ensuring your safety for a seamless travel journey.
1
Check passenger's ticket and identification
2
Guide passenger to the security screening area
3
Instruct passenger on security protocol and removing all metal items
4
Perform a manual scanning of the passenger with a handheld metal detector
5
Run passenger's belongings through X-ray machine
6
Visually inspect passenger's carry-on luggage
7
Perform additional checks on electronic devices and liquids
8
Approval: Security Officer for any suspicious findings
9
If necessary, perform a physical pat-down search
10
Conduct a quick interview for any passenger who flags up in the system
11
Double-check traveler's boarding pass and passport before they leave the security area
12
If all clear, guide passenger towards their departure gate
13
Inform the airline that the passenger has cleared security
14
Monitor the security area for any suspicious activity
15
Ensure all leftover belongings have been moved to lost and found
16
Approval: Supervisor on overall security screening process
17
Prepare for the next passenger screening
Check passenger's ticket and identification
Verify the passenger's ticket and identification to ensure they are valid and match. This task is crucial in ensuring only authorized individuals are allowed to proceed. The desired result is to have accurate ticket and identification information on record. Are the ticket and identification documents valid? What actions should be taken if there is a discrepancy? Resources required: ticket scanning device, identification verification system.
1
Economy
2
Business
3
First Class
1
Passport
2
ID card
3
Driving license
Guide passenger to the security screening area
Escort the passenger to the designated security screening area. This task ensures passengers are directed to the appropriate location for screening. What are the directions to the security screening area? Are there any landmarks to guide the passenger? Resources required: signage, communication device.
Instruct passenger on security protocol and removing all metal items
Educate the passenger on the security protocol to be followed and the requirement to remove all metal items. This task helps passengers understand the necessary steps to pass through the security screening smoothly. How should the passenger remove metal items? What is the significance of this security protocol? Resources required: instructional materials, demonstration objects.
1
Belt
2
Jewelry
3
Keys
4
Coins
5
Watch
1
Remove shoes
2
Empty pockets
3
Place items in tray
4
Walk through metal detector
5
Retrieve belongings
Perform a manual scanning of the passenger with a handheld metal detector
Scan the passenger using a handheld metal detector to ensure they are not carrying any prohibited metal objects. This task enhances the overall security of the screening process. What actions should be taken if the metal detector alarms? How to properly use the handheld metal detector? Resources required: handheld metal detector device, training materials.
1
No alarm
2
Alarm activated
3
Suspicious object detected
1
Perform pat-down search
2
Request passenger to remove suspicious item
3
Escalate to senior security personnel
4
Inform supervisor
5
No actions required
Run passenger's belongings through X-ray machine
Place the passenger's belongings in the X-ray machine for a detailed scan to identify any concealed prohibited items. This task ensures thorough inspection of the carry-on luggage. How to handle oversized items during the X-ray scan? What actions should be taken if suspicious objects are detected? Resources required: X-ray machine, inspection gloves.
1
Place in separate bin
2
Request manual inspection
3
Notify supervisor
1
Notify passenger and request explanation
2
Notify supervisor
3
Notify law enforcement
4
Perform physical search
5
No suspicious objects found
Visually inspect passenger's carry-on luggage
Visually examine the contents of the passenger's carry-on luggage for any hidden prohibited items. This task ensures the security of the aircraft cabin. How to properly identify suspicious items during the visual inspection? What actions should be taken if prohibited items are found? Resources required: inspection gloves, visual inspection checklist.
1
Liquid containers
2
Sharp objects
3
Weapons
4
Electronics
5
Flammable materials
1
Confiscate item
2
Notify supervisor
3
Inform law enforcement
4
Escort passenger for further questioning
5
Document incident
Perform additional checks on electronic devices and liquids
Conduct additional checks on the passenger's electronic devices and liquids to ensure compliance with security regulations. This task helps prevent potential threats related to electronics and liquid items. How to properly check electronic devices? What actions should be taken if prohibited liquids are found? Resources required: electronic device inspection guidelines, liquid scanning equipment.
1
Mobile phone
2
Laptop
3
Tablet
4
Camera
5
Headphones
1
Inform passenger about liquid limitations
2
Offer options for disposal or transfer of liquids
3
Notify supervisor
4
Seize prohibited liquids
5
No prohibited liquids found
Approval: Security Officer for any suspicious findings
Will be submitted for approval:
Perform a manual scanning of the passenger with a handheld metal detector
Will be submitted
Run passenger's belongings through X-ray machine
Will be submitted
Visually inspect passenger's carry-on luggage
Will be submitted
Perform additional checks on electronic devices and liquids
Will be submitted
If necessary, perform a physical pat-down search
Conduct a detailed physical pat-down search on the passenger if required by the security assessment. This task ensures comprehensive inspection in cases where additional measures are necessary. What are the grounds for performing a pat-down search? How should the pat-down search be conducted with professionalism and respect for privacy? Resources required: pat-down search guidelines, examination gloves.
1
Suspicious behavior
2
Random selection
3
Secondary screening indication
Conduct a quick interview for any passenger who flags up in the system
Conduct a brief interview with a passenger who triggers a flag in the security system to gather additional information and assess any potential threats. This task helps identify and address any security concerns. What are the interview questions to ask based on the flag? How to handle different responses during the interview? Resources required: interview guidelines, communication device.
1
Allow passenger to proceed
2
Escalate to senior security personnel
3
Request further documentation
4
Inform supervisor
5
No further actions required
Double-check traveler's boarding pass and passport before they leave the security area
Verify the accuracy of the traveler's boarding pass and passport before they exit the security area. This task ensures the correct identification of passengers and prevents unauthorized access. What potential issues may arise during the verification process? How to handle discrepancies between the boarding pass and passport? Resources required: passport scanning device, boarding pass scanning device.
1
Request clarification from passenger
2
Consult supervisor
3
Inform airline staff
4
Deny exit from security area
5
Record incident
If all clear, guide passenger towards their departure gate
Direct the passenger towards their designated departure gate after successfully clearing the security screening process. This task ensures passengers are on the right path for their upcoming flight. What are the directions to the departure gate? Are there any specific boarding procedures? Resources required: signage, communication device.
Inform the airline that the passenger has cleared security
Notify the airline that the passenger has successfully completed the security screening process. This task provides the airline with necessary information for tracking and maintaining records. What information should be communicated to the airline? How to contact the airline personnel? Resources required: communication device, airline contact information.
Monitor the security area for any suspicious activity
Regularly observe the security area to identify any potential security threats or suspicious activities. This task ensures proactive monitoring and intervention to maintain a safe environment. What signs indicate suspicious activity? How to report and document any observations? Resources required: visual monitoring equipment, incident reporting form.
1
Loitering
2
Excessive nervousness
3
Unattended baggage
4
Unauthorized access attempts
5
Inappropriate behavior
1
Inform supervisor immediately
2
Document observation
3
Initiate security protocols
4
Request law enforcement support
5
Local security authorities notified
Ensure all leftover belongings have been moved to lost and found
Verify that any unclaimed or abandoned belongings from the security screening area have been appropriately transferred to the lost and found department. This task ensures proper handling of lost items and maintains a clear security area. How to properly identify unclaimed belongings? How to safely transport the items to the lost and found area? Resources required: lost and found storage facility, transportation trolley.
1
Luggage
2
Coats
3
Electronics
4
Bags
5
Wallets
Approval: Supervisor on overall security screening process
Will be submitted for approval:
Check passenger's ticket and identification
Will be submitted
Guide passenger to the security screening area
Will be submitted
Instruct passenger on security protocol and removing all metal items
Will be submitted
Perform a manual scanning of the passenger with a handheld metal detector
Will be submitted
Run passenger's belongings through X-ray machine
Will be submitted
Visually inspect passenger's carry-on luggage
Will be submitted
Perform additional checks on electronic devices and liquids
Will be submitted
If necessary, perform a physical pat-down search
Will be submitted
Conduct a quick interview for any passenger who flags up in the system
Will be submitted
Double-check traveler's boarding pass and passport before they leave the security area
Will be submitted
Inform the airline that the passenger has cleared security
Will be submitted
Monitor the security area for any suspicious activity
Will be submitted
Ensure all leftover belongings have been moved to lost and found
Will be submitted
Prepare for the next passenger screening
Reset and prepare the security screening area for the next round of passenger screenings. This task ensures a smooth transition between passengers and maintains efficiency in the overall process. What items need to be restocked or rearranged? How to maintain cleanliness and organization in the security area? Resources required: cleaning supplies, restocking checklist.