Identify the workplace issue
This task plays a crucial role in the Employee Mediation Process as it sets the foundation for the entire workflow. It involves identifying the specific workplace issue that needs to be mediated. By clearly understanding the problem, the mediation process can focus on finding an effective resolution. What is the workplace issue that needs to be addressed?
Determine the parties involved
This task is essential to understand who is directly involved in the workplace issue and needs to be part of the mediation process. By identifying the parties involved, the mediator can ensure that all necessary individuals are present to work towards a resolution. Who are the parties involved in the workplace issue?
Arrange a meeting date and venue
This task is responsible for coordinating the logistics of the mediation session. By determining a suitable date and venue for the meeting, it ensures that all parties can attend and participate effectively. When would be the ideal date and venue for the mediation session?
Conduct preliminary discussions with each party
This task involves pre-mediation discussions with each of the parties involved. These discussions aim to gather initial information, understand individual perspectives, and build rapport. By conducting these discussions, the mediator can better prepare for the mediation session. What are the key points discussed during the preliminary discussions with each party?
Approval: Preliminary discussion outcomes
-
Conduct preliminary discussions with each party
Will be submitted
Facilitate conversations and negotiations
This task represents the core responsibility of the mediator during the mediation session. By guiding conversations and facilitating negotiations, the mediator ensures that all parties have a fair chance to express their perspectives and work towards a resolution. How can the mediator effectively facilitate conversations and negotiations?
Document points of agreement and disagreement
This task involves keeping a record of the key points discussed during the mediation session. By documenting points of agreement and disagreement, the mediator provides a reference for future discussions and ensures that all parties have a shared understanding. What were the points of agreement and disagreement during the mediation session?
Approval: Documented points
-
Hold the mediation session
Will be submitted
Assist parties in finding a mutually agreeable resolution
This task focuses on helping the parties involved in the mediation session find a resolution that meets everyone's needs. By actively assisting the parties, the mediator facilitates the negotiation process and promotes a win-win outcome. What potential solutions have been discussed or proposed by the parties?
Approval: Agreed-upon solution
-
Document points of agreement and disagreement
Will be submitted
Conduct follow-up meetings to monitor the implementation
This task involves post-mediation meetings to monitor the implementation of the agreed-upon solution. By following up, the mediator ensures that the resolution is being implemented effectively and identifies any potential challenges or adjustments needed. When should the follow-up meetings be scheduled?
