This task aims to identify the needs and expectations of interested parties involved in the quality management system. By understanding their requirements, we can ensure that the quality management system meets their expectations and provides maximum satisfaction. To complete this task, gather information through surveys, interviews, and feedback from stakeholders. Consider factors such as customer expectations, regulatory requirements, and internal team requirements. Identify key interested parties and their specific needs and expectations.
How can we ensure we capture the needs and expectations of all interested parties? What challenges might arise during this process and how can we overcome them? What resources or tools can we use to gather information effectively?
