Explore "Jani King Quality Assurance Checklist: Guestroom" for a comprehensive workflow to maintain and enhance hotel room quality and hospitality standards.
1
Inspect cleanliness of entrance and hallway
2
Check room light, AC, and heating systems functionality
3
Examine the condition of furniture, carpet, and linen
4
Confirm cleanliness of windows and curtains
5
Check cleanliness and functionality of bathroom facilities
6
Cross-examine cleanliness of room appliances
7
Assess room comfort, smell, and overall ambience
8
Approval: Room Inspection
9
Resupply room with necessary items
10
Sanitize high touch areas
11
Make sure electronic devices are functioning well and in order
12
Secure all the doors and windows are shutting properly
13
Assure all decorative items are in their position
14
Check minibar for restocking if necessary
15
Examine the cleanliness of balcony area if any
16
See to it that room's trash bins are emptied and clean
17
Assess the overall cleanliness and order of the room
18
Approval: Room Cleaning
19
Submit feedback or report issues to management
20
Approval: Manager's Review
Inspect cleanliness of entrance and hallway
Check the cleanliness of the entrance and hallway to ensure a positive first impression for guests. This task is important as it sets the tone for their stay and contributes to their overall satisfaction. Pay attention to any dirt, dust, or clutter that needs to be addressed and maintain a friendly and welcoming atmosphere. How can you ensure the entrance and hallway are always customer-ready?
1
Excellent
2
Good
3
Average
4
Poor
5
Unsatisfactory
Check room light, AC, and heating systems functionality
Confirm that the room's lighting, air conditioning, and heating systems are functioning properly. As these elements greatly impact the comfort of guests during their stay, it is crucial to ensure they are in good working order. Perform tests to verify the functionality and identify any issues that need attention. How can you effectively troubleshoot any problems with the room's light, AC, or heating systems?
1
Fully functional
2
Partially functional
3
Not working
4
Need maintenance
5
Not applicable
Examine the condition of furniture, carpet, and linen
Inspect the condition of the room's furniture, carpet, and linen to ensure they are clean, well-maintained, and free from damage. Any worn-out or damaged items should be immediately addressed to maintain a pleasant atmosphere for guests. How can you maintain the quality and appearance of the room's furniture, carpet, and linen?
1
Excellent
2
Good
3
Average
4
Poor
5
Unsatisfactory
1
Excellent
2
Good
3
Average
4
Poor
5
Unsatisfactory
1
Excellent
2
Good
3
Average
4
Poor
5
Unsatisfactory
Confirm cleanliness of windows and curtains
Check cleanliness and functionality of bathroom facilities
Cross-examine cleanliness of room appliances
Assess room comfort, smell, and overall ambience
Approval: Room Inspection
Will be submitted for approval:
Inspect cleanliness of entrance and hallway
Will be submitted
Check room light, AC, and heating systems functionality
Will be submitted
Examine the condition of furniture, carpet, and linen
Will be submitted
Confirm cleanliness of windows and curtains
Will be submitted
Check cleanliness and functionality of bathroom facilities
Will be submitted
Cross-examine cleanliness of room appliances
Will be submitted
Assess room comfort, smell, and overall ambience
Will be submitted
Resupply room with necessary items
Sanitize high touch areas
Make sure electronic devices are functioning well and in order
Secure all the doors and windows are shutting properly
Assure all decorative items are in their position
Check minibar for restocking if necessary
Examine the cleanliness of balcony area if any
See to it that room's trash bins are emptied and clean
Assess the overall cleanliness and order of the room
Approval: Room Cleaning
Will be submitted for approval:
Resupply room with necessary items
Will be submitted
Sanitize high touch areas
Will be submitted
Make sure electronic devices are functioning well and in order
Will be submitted
Secure all the doors and windows are shutting properly
Will be submitted
Assure all decorative items are in their position
Will be submitted
Check minibar for restocking if necessary
Will be submitted
Examine the cleanliness of balcony area if any
Will be submitted
See to it that room's trash bins are emptied and clean
Will be submitted
Assess the overall cleanliness and order of the room
