Familiarize with company regulations and procedures
6
Set up work station and access rights
7
Introduction to the loan Department team
8
Meet with HR for benefits enrollment
9
Complete introductory training on loan management system
10
Shadow a senior loan officer for a day
11
Take a short quiz on company's loan policies
12
Approval: Loan Policies Quiz
13
Understand the company's code of ethics
14
Attend safety protocols training
15
Get familiar with contact points in the company
16
Complete introductory customer service training
17
Meet with manager for first week assignment
18
Go over personal performance objectives
19
Review emergency procedures
20
Approval: Emergency Procedures
Submit personal details to HR
Please provide your personal details to the HR department. This information is essential for creating your employee record and ensuring smooth onboarding. Make sure to include your full name, address, contact number, and emergency contact details.
Complete background check
We want to ensure that all our employees are trustworthy and have a clean background. Please complete the necessary background check forms provided by HR. This process will involve checking your criminal records, previous employment history, and educational qualifications.
Approval: Background Check
Will be submitted for approval:
Complete background check
Will be submitted
Attend company orientation
Welcome to our company! We are excited to have you on board. Attendance at the company orientation is mandatory for all new employees. During the orientation, you will learn about our company culture, values, goals, and mission. It will also provide you with an overview of our various departments and their functions.
Familiarize with company regulations and procedures
To ensure a smooth workflow and maintain a productive work environment, it is important to be familiar with our company regulations and procedures. Please review the employee handbook provided by HR. It covers important policies such as dress code, attendance, confidentiality, and code of conduct.
Set up work station and access rights
To start your work effectively, please set up your work station as per the instructions provided by the IT department. This includes configuring your computer, installing necessary software, and setting up access rights to relevant systems and files.
1
Connect computer to network
2
Install required software
3
Set up email and other accounts
Introduction to the loan Department team
It's time to meet your team members in the loan department! Building relationships and effective communication within the team is crucial for success. Please introduce yourself to each team member and take some time to get to know them better.
1
John (Senior Loan Officer)
2
Sarah (Loan Processor)
3
Michael (Loan Underwriter)
Meet with HR for benefits enrollment
Our company offers a comprehensive benefits package, including health insurance, retirement plans, and other perks. Schedule a meeting with the HR department to discuss and enroll in the appropriate benefits that meet your needs.
Complete introductory training on loan management system
To effectively perform your role as a loan officer, it is important to be familiar with our loan management system. Please complete the online introductory training module provided by the IT department. This will cover the basics of navigating the system and inputting loan data.
Shadow a senior loan officer for a day
To gain hands-on experience and learn from our experienced team members, you will shadow a senior loan officer for a day. Observe their workflow, ask questions, and learn about their techniques for effective loan management.
Take a short quiz on company's loan policies
To ensure you have a solid understanding of our company's loan policies, please complete the short quiz. This will test your knowledge on topics such as interest rates, loan eligibility criteria, and repayment options.
1
Interest rates
2
Loan eligibility criteria
3
Repayment options
Approval: Loan Policies Quiz
Will be submitted for approval:
Take a short quiz on company's loan policies
Will be submitted
Understand the company's code of ethics
Our company places high importance on ethical behavior and integrity. Take some time to thoroughly read and understand our company's code of ethics. It provides guidelines on how to handle ethical dilemmas and maintain professional conduct.
Attend safety protocols training
Ensuring a safe work environment is our priority. Attend the safety protocols training session organized by the HR department. This training will cover important safety procedures, emergency protocols, and evacuation plans.
Get familiar with contact points in the company
Knowing the right person to contact in various situations is crucial for effective communication and problem-solving. Please familiarize yourself with the key contact points in the company, such as IT support, HR representatives, and department heads.
1
IT Support
2
HR Representative
3
Loan Department Head
Complete introductory customer service training
As a loan officer, you will interact with customers on a regular basis. Complete the online customer service training module provided by the HR department. It will equip you with the necessary skills and knowledge to provide excellent customer service and handle different customer scenarios.
Meet with manager for first week assignment
Schedule a meeting with your manager to discuss your first week assignment. This will provide you with clarity on your responsibilities, goals, and expectations for your initial period at the company.
Go over personal performance objectives
To ensure continuous growth and development, it is important to set personal performance objectives. Have a discussion with your manager about your individual goals, key performance indicators, and expectations for performance review.
Review emergency procedures
In the event of an emergency, it is crucial to be prepared and know the appropriate procedures to follow. Review the emergency procedures manual provided by the HR department. It covers guidelines for various emergency situations such as fire, natural disasters, or medical emergencies.