Provide company orientation and introduction to team members
2
Familiarize with company's operating system
3
Train on company's property management software
4
Brief on company's property portfolio
5
Discuss the role and responsibilities of a Lettings Negotiator
6
Introduction to company's terms, condition and protocols
7
Approval: Manager for understanding the norms
8
Complete Fair Housing Act Training
9
Understand how to accurately assess property values
10
Familiarize with Local Market
11
Review process for securing a rental agreement
12
Training on customer handling and negotiation skills
13
Understand company's marketing and advertisements practices
14
Discuss the process for managing and organizing open houses
15
Approval: Team Lead on negotiation skills
16
Understand how to prepare and present property reports
17
Review procedure for following up with potential tenants
18
Complete 'Health & Safety at Work' training
19
Prepare a mock negotiation scenario
Provide company orientation and introduction to team members
In this task, the new Lettings Negotiator will be introduced to the company and its team members. The purpose is to familiarize them with the company culture and build connections. The desired result is a comfortable and welcoming environment for the new employee. Do you have any previous experience in a similar role? Who would you like to connect with in the team? Please provide their names and roles.
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Yes
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No
Familiarize with company's operating system
This task focuses on getting the new Lettings Negotiator acquainted with the company's operating system. The goal is to ensure they understand how to navigate the system and utilize its features efficiently. How comfortable are you with using technology? Have you used similar operating systems before? Please rate your familiarity on a scale of 1 to 5.
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Train on company's property management software
This task involves providing training on the company's property management software. The Lettings Negotiator will learn how to use the software to manage property listings, track leads, and handle tenant requests. The desired outcome is a proficient understanding of the software. Have you used any property management software before? If yes, please specify the names. If no, are you comfortable with learning new software?
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Yes
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No
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Yes
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No
Brief on company's property portfolio
In this task, the Lettings Negotiator will be briefed on the company's property portfolio. They will learn about the different types of properties managed by the company, their locations, and key features. The goal is to familiarize the negotiator with the available properties. What type of properties are you most interested in? Please select from the options below.
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Apartments
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Houses
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Commercial Spaces
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Vacation Rentals
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Other
Discuss the role and responsibilities of a Lettings Negotiator
This task focuses on discussing the role and responsibilities of a Lettings Negotiator. The aim is to provide a clear understanding of the job expectations and duties. What aspect of the Lettings Negotiator role are you most excited about? Please share your thoughts.
Introduction to company's terms, condition and protocols
In this task, the new Lettings Negotiator will be introduced to the company's terms, conditions, and protocols. It is important to ensure that everyone follows the established rules and procedures. Do you have any questions regarding the company's terms, conditions, or protocols?
Approval: Manager for understanding the norms
Will be submitted for approval:
Discuss the role and responsibilities of a Lettings Negotiator
Will be submitted
Introduction to company's terms, condition and protocols
Will be submitted
Complete Fair Housing Act Training
The Fair Housing Act is an important legal document that protects against housing discrimination. This task involves completing the Fair Housing Act training to ensure compliance with the law. Have you completed Fair Housing Act training before? If yes, please provide the date. If no, are you comfortable completing this training?
1
Yes
2
No
Understand how to accurately assess property values
Accurately assessing property values is crucial for the Lettings Negotiator's role. This task focuses on understanding the methods and factors involved in property valuation. How confident are you in assessing property values? Please rate your confidence on a scale of 1 to 5.
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5
Familiarize with Local Market
To be successful as a Lettings Negotiator, it's important to have knowledge of the local rental market. This task involves getting familiar with the local market trends, rental rates, and popular neighborhoods. How familiar are you with the local rental market? Please rate your familiarity on a scale of 1 to 5.
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5
Review process for securing a rental agreement
Securing a rental agreement is a key aspect of the Lettings Negotiator's role. This task focuses on reviewing the process involved in securing a rental agreement, including necessary documents, background checks, and lease agreements. Are you familiar with the process of securing a rental agreement? If yes, please provide a brief overview. If no, are you comfortable learning about this process?
1
Yes
2
No
Training on customer handling and negotiation skills
Customer handling and negotiation skills are essential for a Lettings Negotiator. This task involves receiving training on effective customer handling techniques and negotiation strategies. What aspect of customer handling and negotiation skills are you most interested in improving? Please share your thoughts.
Understand company's marketing and advertisements practices
Marketing and advertisements play a crucial role in attracting tenants and promoting properties. This task focuses on understanding the company's marketing and advertisements practices, including online platforms, photography, and promotional campaigns. Have you worked on marketing or advertisements strategies before? If yes, please provide details. If no, are you comfortable learning about these practices?
1
Yes
2
No
Discuss the process for managing and organizing open houses
Open houses are important events for showcasing rental properties. This task involves discussing the process of managing and organizing open houses, including scheduling, property preparation, and visitor registration. What challenges do you anticipate in managing and organizing open houses? How would you overcome these challenges?
Approval: Team Lead on negotiation skills
Will be submitted for approval:
Training on customer handling and negotiation skills
Will be submitted
Understand how to prepare and present property reports
Preparing and presenting property reports is a crucial task for a Lettings Negotiator. This task focuses on understanding the elements of a property report, data collection methods, and report presentation. What software or tools have you used for preparing property reports? Please provide their names.
Review procedure for following up with potential tenants
Following up with potential tenants is important for maintaining relationships and closing rental agreements. This task involves reviewing the procedure for following up with potential tenants, including communication channels and frequency. How comfortable are you with following up with potential tenants? Please rate your comfort level on a scale of 1 to 5.
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5
Complete 'Health & Safety at Work' training
Maintaining a safe and healthy work environment is crucial. This task involves completing the 'Health & Safety at Work' training to ensure compliance with regulations and promote a safe workplace. Have you completed 'Health & Safety at Work' training before? If yes, please provide the date. If no, are you comfortable completing this training?
1
Yes
2
No
Prepare a mock negotiation scenario
Mock negotiation scenarios provide an opportunity to practice negotiation skills in a controlled setting. This task involves preparing a mock negotiation scenario based on a given scenario or role-play. Please describe your approach to preparing a mock negotiation scenario. What factors would you consider?