Templates
Mortgage Broker
Loan Originator Onboarding
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Loan Originator Onboarding

1
Welcome and introduction meeting with team
2
Provide information on company policies and regulations
3
Overview of role and responsibilities briefing
4
Loan origination system training
5
Introduction to CRM and data handling procedures
6
Understand protocols for client interaction and communication
7
Data protection and client confidentiality training
8
Approval: Data protection training review
9
Inform about bank and lender relationships
10
Understanding the loan products offered by the company
11
Training on assessing client creditworthiness and financial status
12
Training on handling loan rejection scenarios
13
Simulation of client interactions and loan origination process
14
Understanding process for continuous learning and skill development
15
Meet and communicate with current loan originators
16
Approval: Manager on training completion and readiness
17
Shadow experienced loan originator for a day
18
Provide feedback and address any concerns or questions
19
Assign first client under supervision of experienced loan originator
20
Approval: Supervisor on handling of first client