Templates
Project Management
Operational Readiness Checklist
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Operational Readiness Checklist

1
Review operational readiness plan and procedure documents
2
Ensure all required infrastructure and systems are in place
3
Confirm key personnel are trained and ready
4
Validate processes are compliant with regulations
5
Test systems and infrastructures
6
Approval: Infrastructure and Systems Test Results
7
Confirm all necessary equipment is available and in working order
8
Ensure resources, materials, and supplies necessary for operation are in sufficient amount
9
Assess staff readiness and capability to perform operational tasks
10
Verify processes for handling incidents and emergencies are in place
11
Approval: Incident Management Procedures
12
Verify data security measures are adequately in place
13
Ensure there are processes in place for monitoring and controlling operations
14
Approval: Operations Monitoring Processes
15
Ensure customer support is ready and capable of handling queries and issues
16
Confirm there are defined processes for operations review and continuous improvement
17
Approval: Continuous Improvement Plan
18
Review contingency planning and set up
19
Confirm customer communication plan is ready
20
Approval: Customer Communication Plan