Review operational readiness plan and procedure documents
Ensure all required infrastructure and systems are in place
Confirm key personnel are trained and ready
Validate processes are compliant with regulations
Test systems and infrastructures
Approval: Infrastructure and Systems Test Results
Confirm all necessary equipment is available and in working order
Ensure resources, materials, and supplies necessary for operation are in sufficient amount
Assess staff readiness and capability to perform operational tasks
Verify processes for handling incidents and emergencies are in place
Approval: Incident Management Procedures
Verify data security measures are adequately in place
Ensure there are processes in place for monitoring and controlling operations
Approval: Operations Monitoring Processes
Ensure customer support is ready and capable of handling queries and issues
Confirm there are defined processes for operations review and continuous improvement
Approval: Continuous Improvement Plan
Review contingency planning and set up
Confirm customer communication plan is ready
Approval: Customer Communication Plan