Meeting: Client Interaction Etiquettes and Procedures
14
Approval: Trainer on Mock Transaction
15
Task: Assist Supervisor in Real Scenario
16
Approval: Supervisor on On-Job Performance
17
Provide Company's Trade Finance Manual and Resources
18
Q&A Session: Clearing Doubts & Queries
19
On-Boarding Completion Formalities
20
Approval: HR on Onboarding Completion
Welcome and Introduce the Employee to the Team
Welcome to the team! In this task, you will meet your new colleagues and get to know them better. Building relationships is essential for a smooth onboarding process. Your role is to introduce yourself, learn about others, and foster a positive work environment. The desired outcome of this task is to create a sense of camaraderie and collaboration within the team.
1
Icebreaker game
2
One-on-one introductions
3
Group introduction
Brief Overview on Company's Trade Finance Processes and Policies
In this task, you will be provided with an overview of our company's trade finance processes and policies. Understanding the procedures and rules is crucial to ensure smooth operations. The task aims to equip you with the necessary knowledge to navigate the trade finance landscape within our company. The desired outcome is to have a clear understanding of the processes and policies.
1
Incoterms
2
Letters of Credit
3
Export/Import Documentation
4
Trade Financing Options
5
Risk Mitigation Strategies
Assign Mentor or Supervisor for Training
In this task, we will assign a mentor or supervisor who will guide you during your training period. Having a mentor can accelerate your learning process and help you adapt to the company's trade finance practices. The desired outcome is to establish a mentorship relationship for continuous guidance and support.
Provide Access to Necessary Systems and Software
This task involves providing you with access to the necessary systems and software required to perform your role as a trade finance specialist. Access to these tools is crucial for carrying out tasks efficiently and effectively. The desired outcome is to have access to all relevant systems and software.
1
Trade Finance Management System
2
Accounting Software
3
Document Management System
4
Email Client
5
Communication Tools
Training: Usage of In-House Software Systems
In this training task, you will learn how to use our in-house software systems specific to trade finance operations. The training will equip you with the necessary skills to navigate and utilize these systems effectively. The desired outcome is to be proficient in using the designated software systems.
1
Creating and managing trade finance transactions
2
Generating trade finance reports
3
Troubleshooting common software issues
4
Collaborating with team members using the software
5
Customizing software settings
Orientation: Company's Trade Documentations
In this task, you will be provided with an orientation to our company's trade documentations. Familiarizing yourself with these documents will ensure compliance with trade regulations and streamline communication with clients. The desired outcome is to have a comprehensive understanding of our trade documentations.
1
Invoice
2
Bill of Lading
3
Certificate of Origin
4
Insurance Certificate
5
Packing List
Training: Trade Finance Regulatory Compliance
In this training task, you will learn about trade finance regulatory compliance. Understanding and adhering to trade regulations is essential to mitigate risks and ensure ethical practices. The desired outcome is to have a strong grasp of trade finance regulatory compliance.
In this task, you will participate in a role-play scenario to simulate trade finance transactions. Role-playing will enhance your practical skills and decision-making abilities in real-life scenarios. The desired outcome is to demonstrate proficiency and confidence in handling trade finance transactions.
1
Letter of Credit (LC)
2
Documentary Collection
3
Bank Guarantee
4
Export Factoring
5
Forfaiting
Task: Process a Mock Trade Finance Transaction
In this task, you will process a mock trade finance transaction to apply your knowledge and skills. This hands-on exercise will allow you to navigate through the transactional process, identify potential issues, and practice problem-solving. The desired outcome is to successfully complete the mock trade finance transaction.
1
Customer enquiry
2
Reviewing trade documents
3
Credit analysis
4
Deal structuring
5
Accounting entries
Provide Feedback and Improvement Areas
In this task, you will provide feedback on the onboarding process and identify areas for improvement. Your valuable insights will contribute to enhancing future onboarding experiences. The desired outcome is to collect constructive feedback for continuous improvement.
Introduce to Team and Key Stakeholders
In this task, you will be introduced to the team and key stakeholders. Establishing connections and building networks are vital for collaboration and effective communication. The desired outcome is to create a network of contacts within the team and among key stakeholders.
1
Senior management
2
Sales team
3
Legal department
4
Operations team
5
Finance department
Meeting: Client Interaction Etiquettes and Procedures
In this meeting, you will learn about client interaction etiquettes and procedures specific to trade finance. Gaining insights into effective communication and relationship management with clients will contribute to delivering exceptional customer service. The desired outcome is to have a clear understanding of client interaction protocols.
In this task, you will assist your supervisor in a real-trade finance scenario. This hands-on experience will provide you with practical exposure to the day-to-day operations and challenges faced in trade finance. The desired outcome is to gain practical knowledge and contribute to the successful execution of a real scenario.
Approval: Supervisor on On-Job Performance
Will be submitted for approval:
Task: Assist Supervisor in Real Scenario
Will be submitted
Provide Company's Trade Finance Manual and Resources
In this task, you will receive the company's trade finance manual and other pertinent resources. These resources will serve as references and guides for your future trade finance activities. The desired outcome is to have easy access to comprehensive trade finance materials.
Q&A Session: Clearing Doubts & Queries
In this Q&A session, you can ask any doubts and queries you have regarding the onboarding process, trade finance operations, or any other related topics. The aim is to provide clarification and address any uncertainties you may have. The desired outcome is to have a clear understanding of any lingering doubts or questions.
On-Boarding Completion Formalities
Congratulations on completing your onboarding process! In this task, we will wrap up the formalities and ensure all necessary documentation is completed. The successful completion of this task concludes your onboarding journey. The desired outcome is to complete all required onboarding formalities.