Provide compliance documentation and policy manuals
9
Train on using trust compliance software
10
Discuss risk management strategies
11
Introduction to trust compliance terminology
12
Exposure to trust transaction processing
13
Training on dealing with trust compliance violations
14
Outline reporting procedures
15
Approval: Manager on Training Completion
16
Assign first compliance auditing task
17
Review & discuss trust compliance regulations
18
Sharing the company culture and values
19
Designing a plan for professional growth
20
Set future performance goals
Assign a mentor for new hire
In this task, assign a mentor to the new hire to provide guidance and support throughout the onboarding process. The mentor will help the new hire understand their role, responsibilities, and expectations in the trust compliance department. They will also assist in familiarizing the new hire with the team, work environment, and company culture. The mentorship program aims to facilitate a smooth transition and promote a positive learning experience.
Provide job description and expectations
Share the job description and expectations with the new hire to provide a clear understanding of their role and responsibilities within the trust compliance department. The job description will outline the tasks, skills, and qualifications required for the position. By setting clear expectations, the new hire will have a better understanding of their role and how it contributes to the overall goals of the compliance team.
Compliance program introduction
Introduce the new hire to the trust compliance program in this task. Explain the importance of compliance in the organization and how it aligns with the company's values and goals. Provide an overview of the compliance program, including key policies, procedures, and regulations that will guide the new hire's work. Emphasize the significance of maintaining integrity, ethical conduct, and confidentiality in trust compliance.
Tour of Trust Compliance Department
Take the new hire on a tour of the trust compliance department to familiarize them with the physical workspace and introduce them to their colleagues. Highlight key areas, such as meeting rooms, resources, and common areas, that will support their work. Encourage the new hire to ask questions and engage with their teammates during the tour to foster a sense of belonging and collaboration.
Explain the structure and function of the team
In this task, explain the structure and function of the trust compliance team to the new hire. Describe the roles and responsibilities of each team member, including their expertise and areas of focus. Highlight how the team collaborates with other departments and stakeholders to ensure trust compliance. By understanding the team dynamics, the new hire will be better equipped to collaborate and contribute effectively.
Issuance of company tools and assets
In this task, provide the new hire with the necessary company tools and assets required for their role in trust compliance. This may include a company-issued laptop, access cards, security badges, or any other equipment or resources needed to perform their job responsibilities. Ensure that the new hire understands how to use and maintain these tools and assets properly.
Setup required IT and Software access
Set up the new hire's IT and software access in this task to enable them to perform their trust compliance responsibilities. This may involve creating user accounts, granting access permissions to relevant systems, and configuring necessary software applications. Ensure that the new hire receives proper training and guidance on how to use the provided IT tools and software effectively.
Provide compliance documentation and policy manuals
In this task, provide the new hire with compliance documentation and policy manuals that are essential for understanding and following trust compliance regulations. These documents will serve as references to guide the new hire in their day-to-day tasks related to trust compliance. Emphasize the importance of regularly reviewing and updating these documents to ensure compliance with changing regulations and best practices.
Train on using trust compliance software
In this task, provide training to the new hire on how to use the trust compliance software. Walk them through the different features and functionalities of the software and demonstrate how it supports trust compliance processes. Hands-on practice and guided exercises will help the new hire become proficient in using the software effectively and efficiently.
Discuss risk management strategies
Engage in a discussion with the new hire about risk management strategies in trust compliance. Explore different risk scenarios and how the team mitigates them. Discuss the importance of identifying, assessing, and managing risks to ensure regulatory compliance and protect the interests of the organization and its clients. Encourage the new hire to share their insights and ask questions during the discussion.
Introduction to trust compliance terminology
Introduce the new hire to trust compliance terminology in this task. Explain key terms, acronyms, and jargon commonly used in the trust compliance field. Familiarizing the new hire with the language and terminology will enable effective communication and understanding of trust compliance discussions, documents, and regulations.
Exposure to trust transaction processing
Provide the new hire with exposure to trust transaction processing in this task. Explain the types of trust transactions they may encounter, such as account openings, fund transfers, and beneficiary updates. Walk them through the process of reviewing, verifying, and documenting trust transactions to ensure compliance. Highlight the importance of accuracy, attention to detail, and timely processing.
Training on dealing with trust compliance violations
In this task, provide training to the new hire on dealing with trust compliance violations. Explain the types of violations that may occur, such as non-compliant transactions or failure to adhere to policies. Teach the new hire how to identify, report, and handle such violations while maintaining confidentiality and protecting the organization's reputation. Emphasize the role of proper documentation and escalate procedures when necessary.
Outline reporting procedures
Outline the trust compliance reporting procedures to the new hire in this task. Explain how they should report suspected compliance violations, unusual transactions, or any other concerns related to trust compliance. Clarify the channels through which they should communicate these reports, ensuring confidentiality and adherence to reporting timelines. Encourage the new hire to raise any questions or seek assistance regarding reporting procedures.
Approval: Manager on Training Completion
Will be submitted for approval:
Train on using trust compliance software
Will be submitted
Assign first compliance auditing task
Assign the new hire their first compliance auditing task in this task. Provide clear instructions on what needs to be audited, the criteria to evaluate compliance, and any specific documents or tools required for the task. Encourage the new hire to seek guidance from their mentor or team members if needed and to maintain accuracy, attention to detail, and thoroughness during the auditing process.
Review & discuss trust compliance regulations
Review and discuss trust compliance regulations with the new hire in this task. Share relevant regulatory frameworks, legislation, and industry guidelines that govern trust compliance. Discuss the implications of non-compliance and emphasize the importance of staying updated with regulatory changes. Encourage the new hire to ask questions and engage in discussions to deepen their understanding of trust compliance regulations.
Sharing the company culture and values
Share the company culture and values with the new hire in this task. Communicate the vision, mission, and values that guide the organization's operations. Explain how these principles align with trust compliance and establish a strong ethical foundation. Encourage the new hire to embrace and reflect these values in their work and interactions within the trust compliance department and the wider organization.
Designing a plan for professional growth
Work with the new hire to design a plan for their professional growth in the trust compliance field. Identify their career goals, areas for skill development, and opportunities for growth within the department. Discuss training programs, certifications, and networking events that can contribute to their professional development. Collaboratively create a plan that outlines objectives, timelines, and resources required to achieve their growth aspirations.
Set future performance goals
Set future performance goals with the new hire in this task. Collaboratively establish specific, measurable, achievable, relevant, and time-bound (SMART) goals that align with the trust compliance department's objectives and the individual's career development plan. Ensure that the goals challenge and motivate the new hire while still being attainable. Regularly monitor and evaluate progress towards these goals to provide feedback and support.