Review and confirm account terms and conditions with client
9
Client signs account opening documents
10
Digitally submit account opening documents
11
Compliance check of provided information
12
Approval: Compliance
13
Create and set up new account
14
Coordinate account funding
15
Verify account funding
16
Issue welcome pack and account details to client
17
Cross-sell other products and services if appropriate
18
Schedule initial portfolio review
19
Approval: Portfolio review schedule
20
Launch client's portfolio
Client initiates account opening request
This task involves the client initiating the account opening request. It is the first step in the wealth management account opening process. The client will indicate their interest in opening an account and provide any initial information required. The task's role is to gather the client's contact information, understand their goals, and assess their suitability for a wealth management account. The desired result is to have all the necessary information to proceed with the account opening process. The challenge in this task may be the need to follow up with the client for any missing information or clarification. The required resources for this task include a computer or phone to communicate with the client and access to the account opening forms.
1
Email
2
Phone
3
In-person
4
Mail
Collect initial account opening information
Verification of client's identity
Client provides detailed financial information
Assess client's risk tolerance
Develop an initial investment strategy
Approval: Initial investment strategy
Will be submitted for approval:
Develop an initial investment strategy
Will be submitted
Review and confirm account terms and conditions with client
Client signs account opening documents
Digitally submit account opening documents
Compliance check of provided information
Approval: Compliance
Will be submitted for approval:
Digitally submit account opening documents
Will be submitted
Create and set up new account
Coordinate account funding
Verify account funding
Issue welcome pack and account details to client
Cross-sell other products and services if appropriate