Human Resources
Administrative Grievance Process
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Administrative Grievance Process

Explore our Administrative Grievance Process, a thorough workflow designed to effectively handle complaints, identify solutions, and improve systems.
1
Receive and Log the Grievance
2
Review the Grievance Document
3
Identify involved parties
4
Notify Involved Parties
5
Gather relevant documents and evidence
6
Comprehensive review of the related documents
7
Interview complainant
8
Interview accused party
9
Interview any witnesses
10
Prepare Preliminary Report
11
Approval: Preliminary Report
12
Corrective measures suggestion
13
Approval: Corrective Measures Suggestion
14
Implement decisions and corrections
15
Notify involved parties of decisions and corrections
16
Monitor implementation of corrective measures
17
Close Out Grievance Case
18
Document Lessons Learned from Grievance Process
19
Update Grievance Records