Driver personal information and documentation gathering
2
Licence authentication process
3
Provision of Vehicle Operation Manual
4
Approval: HR for document inspection
5
Basic road safety training
6
Brand value and customer handling training
7
Vehicle-specific training session
8
Hands-on driving test
9
Approval: Fleet Manager for driving test
10
Introduction to delivery route
11
Use of GPS and delivery management software training
12
Package handling and delivery protocols briefing
13
Delivery paperwork and documentation guidance
14
Understanding company policies, rules and conduct codes
15
Basic vehicle maintenance and care session
16
Emergency situation handling and report process briefing
17
Introduction to delivery schedule
18
Final approval: Senior Manager
19
Driver Id and access permissions distribution
20
Starting with a supervisor-guided delivery schedule
Driver personal information and documentation gathering
Please provide your personal information and any required documentation. This task is essential for verifying your identity and ensuring that you meet all the necessary requirements. We need the following information: driver's full name, date of birth, address, contact number, and email address. Additionally, please upload a scanned copy of your driver's license and any other relevant documents.
Licence authentication process
To proceed with the licence authentication process, we need to verify the validity of your driver's license. Please provide the necessary details for authentication:
1
Full license
2
Provisional license
3
Commercial license
Provision of Vehicle Operation Manual
To ensure safe and efficient vehicle operation, it is essential to familiarize yourself with the vehicle's operation manual. This manual contains crucial information regarding the vehicle's features, controls, and maintenance guidelines. Please confirm that you have received the vehicle operation manual by checking the box below.
1
Received vehicle operation manual
Approval: HR for document inspection
Will be submitted for approval:
Driver personal information and documentation gathering
Will be submitted
Basic road safety training
Understanding and practicing road safety is vital for every driver. This training will cover fundamental road safety principles and guidelines. After completing the training, you will be evaluated to ensure that you have acquired the necessary knowledge and skills. Let's get started!
1
Completed basic road safety training
Brand value and customer handling training
As a delivery driver, you represent our brand and have direct interaction with customers. It is crucial to understand our brand values and customer handling guidelines. Through this training, you will learn how to provide exceptional customer service and effectively communicate our brand message. Let's begin!
1
Completed brand value and customer handling training
Vehicle-specific training session
Each vehicle has its unique features and functions. This training session will provide you with all the necessary information to operate the assigned vehicle safely. Please attend the session and actively engage in learning about the vehicle's specific characteristics and requirements.
1
Attended vehicle-specific training session
Hands-on driving test
Demonstrating your driving skills is essential to ensure your readiness for delivery operations. The hands-on driving test will assess your driving proficiency, including various maneuvers and ability to handle different road conditions. Please perform the driving test under the supervision of our experienced instructor.
1
Performed hands-on driving test
Approval: Fleet Manager for driving test
Will be submitted for approval:
Hands-on driving test
Will be submitted
Introduction to delivery route
A successful delivery driver must be familiar with their assigned delivery route. This task aims to introduce you to the main delivery route, key locations, and any specific challenges or considerations. Please review the provided materials and adjust your schedule accordingly.
1
Reviewed delivery route materials
Use of GPS and delivery management software training
Our delivery operations heavily rely on GPS and delivery management software. This training will guide you on effectively utilizing these tools to optimize your delivery routes and ensure timely deliveries. Please complete the training and familiarize yourself with the software's features.
1
Completed GPS and delivery management software training
Package handling and delivery protocols briefing
Efficient package handling and compliance with delivery protocols are essential for a smooth delivery process. This briefing will cover proper package handling techniques, safety measures, and specific protocols to ensure accurate and secure deliveries. Pay close attention to the details and ask any questions you may have.
1
Attended package handling and delivery protocols briefing
Delivery paperwork and documentation guidance
Accurate and complete documentation is crucial for record-keeping and maintaining transparency in our delivery operations. This task will guide you in filling out the necessary paperwork, including delivery logs, proof of delivery forms, and any other relevant documentation. Please follow the instructions provided and seek clarification if needed.
1
Completed delivery paperwork and documentation
Understanding company policies, rules and conduct codes
To ensure a harmonious and compliant work environment, it is crucial to understand and adhere to our company policies, rules, and conduct codes. Please read through the provided materials and confirm your understanding by checking the box below.
1
Confirmed understanding of company policies, rules, and conduct codes
Basic vehicle maintenance and care session
Proper maintenance and care of the assigned vehicle are essential for its optimal performance and longevity. This session will provide you with the necessary information and guidelines regarding routine vehicle maintenance tasks. Please actively participate in the session and ask any questions you may have.
1
Attended basic vehicle maintenance and care session
Emergency situation handling and report process briefing
In emergency situations, quick and appropriate actions are critical. This briefing will cover various emergency scenarios you may encounter during deliveries, along with the necessary procedures to handle them safely and effectively. Please familiarize yourself with the emergency handling protocols and seek clarification if needed.
1
Attended emergency situation handling and report process briefing
Introduction to delivery schedule
A well-organized delivery schedule ensures timely and efficient deliveries. This task aims to introduce you to the delivery schedule system, including accessing and understanding your assigned schedule. Please review the provided materials and confirm your understanding by checking the box below.
1
Reviewed delivery schedule materials
Final approval: Senior Manager
Congratulations! You have completed all the essential training and requirements. Your final approval will be granted by our senior manager after reviewing your performance and compliance. Once approved, you will receive your credentials and necessary access permissions to start your delivery operations.
Driver Id and access permissions distribution
Once you receive the final approval, we will issue you a unique driver ID and provide relevant access permissions. Please provide the necessary information for generating your driver ID card and configuring access permissions:
Starting with a supervisor-guided delivery schedule
As you start your delivery operations, our supervisor will initially guide and accompany you to ensure a seamless transition. This phase will allow you to gain practical experience while receiving real-time feedback and support. Please review the assigned supervisor's information and confirm your availability for the initial guided delivery schedule.