Introduction to the organization and department
Detailed Overview of the Roles and Responsibilities
Introduction to Mortgage Credit Reporting
Review of Regulatory Guidelines, Rules, and Laws
Approval: Compliance Officer
Training on use of Credit Reporting Tools
Data Accuracy and Validation Training
Policy and Procedure Manual Review
Hands-on Training with Supervision
Introduction to Team Members and Key Contacts
Customer Service Training
Introduction to Company's Code of Ethics
Training on Cybersecurity Best Practices
Overview of Performance Expectations and Assessment Procedures
First Assignment Under Supervision
Feedback on First Assignment
Independently Handle Cases with Support
End of Onboarding Feedback and Review
