Templates
Mortgage Broker
Mortgage Lien Release Specialist Onboarding
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Mortgage Lien Release Specialist Onboarding

1
Provide new hire with training materials on mortgage lien release process
2
Schedule introductory meeting with immediate supervisor
3
Provide IT login information for accessing necessary systems
4
Assign a mentor for the new hire
5
Reading and understanding company policies
6
Introduction to the mortgage lien release software
7
Review and understanding the roles and responsibilities of a Mortgage Lien Release Specialist
8
Tour of office and familiarizing with colleagues
9
Provide a checklist of daily tasks
10
Provide detailed instructions for filling out lien release representations and warranties
11
Training in research of mortgage liens
12
Hands-on practice with preparing lien release documents
13
Assign simple cases to handle under supervision
14
Attend a team meeting to understand team structure, roles, and current projects
15
Review of lien release submission and tracking process
16
Understanding of how to access and use client and property data securely
17
Approval: Manager for new hire's first case handling
18
Assign more complex cases for handling
19
Feedback session with supervisor and mentor
20
Provide additional training or resources as needed based on feedback