Templates
Managed Service Provider
Remote Incident Management Coordinator Onboarding
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Remote Incident Management Coordinator Onboarding

1
Setup a company email address
2
Provide essential duty and responsibility handbooks
3
Grant access to remote task management systems
4
Setup video meeting accounts
5
Provide documentation regarding company's incident management protocols
6
Facilitate introduction with team members and superiors
7
Grant access to company's internal communication channels
8
Setup login credentials for company's security systems
9
Provide training on incident response and crisis management
10
Provide training on remote project management tools
11
Grant access to company's incident management tool
12
Provide emergency contact list
13
Distribute company policy handbook
14
Give overview of incident management KPIs and reporting systems
15
Approval: Company Policy Understanding
16
Share on-call schedules and expectations
17
Provide cybersecurity training and guidelines
18
Approval: Crisis Management Training
19
Initiate the data confidentiality agreement
20
Approval: Data Confidentiality Agreement