Provide overview of supermarket bakery to new hire
7
Provide training on handling dough and baking techniques
8
Train in proper use of bakery equipment
9
Train on safety protocols in bakery area
10
Train on inventory management
11
Train on customer service skills
12
Schedule shadowing with experienced bakery clerk
13
Provide feedback after shadowing
14
Train on packaging and labeling products
15
Train on product rotation and expiration date tracking
16
Assess proficiency in cake decorating and provide further training if needed
17
Review store layout and where bakery items are displayed
18
Provide training on utilizing electronic ordering system
19
Assess proficiency in electronic ordering system and provide further training if needed
20
Provide overview of customer loyalty program and how to use it
Send offer letter to new hire
Compose and send the offer letter to the new hire via email. Ensure that the document contains all essential information and is legally compliant. Notify the HR manager once the letter has been sent.
Job Offer Letter
Collect new hire paperwork
Collect all necessary documentation from the new hire in compliance with legal requirements and company policies. Ensure that all forms are accurately completed and properly filed.
1
Driver's License
2
Passport
3
Social Security Card
4
Proof of Address
5
Resume/CV
Add new hire to payroll system
Make sure that the new hire's information is accurately entered into the payroll system.
Schedule first day on the job
Schedule the new hire's first day on the job. Make sure that all necessary equipment and tools are ready for their use.
Assign a mentor to new hire
Assign an experienced bakery clerk to mentor and train the new hire on job-specific tasks, policies, and procedures. Ensure that the mentor and new hire schedule a meeting and introduce themselves.
Provide overview of supermarket bakery to new hire
Provide the new hire with an introduction to the supermarket bakery and its products, policies and procedures.
1
Bread
2
Cakes
3
Pastries
4
Cookies
5
Donuts
6
Others
Provide training on handling dough and baking techniques
Train the new hire on proper dough handling and baking techniques, and provide opportunities for them to practice under guidance.
Train in proper use of bakery equipment
Train the new hire on the proper usage and maintenance of bakery equipment to ensure safety and hygiene.
Train on safety protocols in bakery area
Educate the new hire on safety protocols and procedures in the bakery area, including the use of safety gear and avoiding slip and fall hazards.
Train on inventory management
Train the new hire on inventory management procedures to ensure optimal stock levels and minimize waste.
1
Monitoring product expiration dates
2
Efficient product storage
3
Regular stock counts
4
Maintaining stock records
5
Ordering products as required
Train on customer service skills
Train the new hire on providing excellent customer service, including greeting customers, responding to inquiries, and resolving complaints.
1
Greeting customers
2
Providing product recommendations
3
Handling customer complaints
4
Maintaining a clean and organized workspace
Schedule shadowing with experienced bakery clerk
Schedule a job-shadowing session for the new hire to observe an experienced bakery clerk in action, and learn new techniques and skills.
Provide feedback after shadowing
Provide constructive and informative feedback to the new hire following the job-shadowing session to enhance their learning and confidence.
Train on packaging and labeling products
Train the new hire on proper packaging and labeling techniques to maintain the bakery's high standards of appearance and hygiene.
Train on product rotation and expiration date tracking
Train the new hire in properly rotating products and tracking expiration dates. Provide them with a clear understanding of the bakery's waste reduction goals.
Assess proficiency in cake decorating and provide further training if needed
Assess the new hire's proficiency in cake decorating skills and provide further training if needed, including creating and decorating cakes while adhering to customer specifications.
1
Beginner
2
Intermediate
3
Advanced
Review store layout and where bakery items are displayed
Familiarize the new hire with the store's overall layout and where bakery items are displayed. Ensure they can assist customers with inquiries around product location.
Provide training on utilizing electronic ordering system
Train the new hire on how to use the bakery's electronic ordering system for placing orders or initiating customer requests, and how to track inventory and delivery status.
1
Order placement
2
Customer requests
3
Inventory tracking
4
Delivery status tracking
Assess proficiency in electronic ordering system and provide further training if needed
Assess the new hire's proficiency in using the electronic ordering system and provide further training if needed.
1
Beginner
2
Intermediate
3
Advanced
Provide overview of customer loyalty program and how to use it
Provide an overview of the bakery's customer loyalty program to the new hire and train them on how to manage and redeem loyalty rewards for customers.
