Welcome and introduce new hire to team and department
Company orientation including tour of store, staff room, locker and break schedule
Detail employee responsibilities and expectations
Educate about the variety of frozen food products and their locations
Train on different procedures for rotating, stocking, displacing frozen food items
Instruct on how to handle damaged goods
Teach how to use store equipment safely such as lifting gear and refrigeration units
Learn to interact effectively with customers, respond to their queries
Train on generating and printing product labels and their correct placement
Explain the procedure for taking inventory and restocking supplies
Demonstrate how to maintain cleanliness in the frozen food aisle
Detailed explanation on handling emergency situations
Practice using Point of Sale (POS) and other related software
Shadow a senior associate for practical on-the-job learning
Discuss performance metrics and standards
Learn about the supermarket's policies and protocols
Receive uniform and necessary work materials
Approval: Manager regarding training assessment
Allocate work schedule and first shift