Explore the streamlined Whatnot Onboarding Process, designed for easy account setup, product browsing, secure purchasing, and mobile access.
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Create a Whatnot account
2
Upload profile picture
3
Fill out profile information
4
Read and understand the user agreement
5
Agree to user agreement
6
Approval: User Agreement
7
Select preferred categories
8
Connect to social media accounts
9
Input payment method details
10
Configure account settings
11
Test account functionalities
12
Browse through the offered products
13
Select product to buy
14
Checkout process
15
Receive confirmation email
16
Approval: First Time Buyer Experience
17
Provide feedback
18
Download Whatnot mobile app
19
Sign in to the mobile app with same credentials
20
Check account details on mobile app
Create a Whatnot account
Begin the onboarding process by creating a new Whatnot account. This task is essential as it establishes your presence on the platform and allows you to access all the features and functionalities. To create an account, click on the 'Sign Up' button on the homepage, provide a valid email address, and choose a secure password. The desired result is a successfully created account.
Upload profile picture
Personalize your Whatnot account by uploading a profile picture. Adding a profile picture helps others recognize you on the platform and enhances your overall experience. To upload a profile picture, click on your account settings, select 'Profile Picture', and choose an image that represents you. If you encounter any issues during this process, refer to the help center for troubleshooting advice. The desired result is a successfully uploaded profile picture.
Fill out profile information
Completing your profile information is crucial for building trust and credibility among other Whatnot users. Provide accurate and relevant information about yourself, including your name, location, and a short bio. Additionally, you can include optional details such as your interests, hobbies, or any other information you would like to share. Remember to keep your profile information up to date to provide the best user experience. The desired result is a fully filled out profile information.
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North America
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Europe
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Asia
4
Africa
5
Australia
Read and understand the user agreement
Before proceeding further, it is essential to read and comprehend the user agreement. The user agreement outlines the terms and conditions, as well as the rules and regulations for using the Whatnot platform. Take your time to thoroughly read the user agreement, ensuring you understand the obligations and responsibilities outlined. Reach out to the support team if you have any queries or concerns regarding the agreement. The desired result is a complete understanding of the user agreement.
Agree to user agreement
After reading and understanding the user agreement, indicate your agreement by checking the box provided. By agreeing to the user agreement, you acknowledge and accept the terms and conditions set forth by Whatnot. This task must be completed to proceed with the onboarding process. The desired result is a successfully checked box indicating your agreement.
Approval: User Agreement
Will be submitted for approval:
Read and understand the user agreement
Will be submitted
Agree to user agreement
Will be submitted
Select preferred categories
Choose your preferred categories to customize your Whatnot experience. Select the categories that align with your interests, passions, or businesses you wish to explore on the platform. The chosen categories will help shape the content and suggestions you will encounter while using Whatnot. Take your time to select the categories that resonate with you to maximize your enjoyment and engagement on the platform. The desired result is the selection of preferred categories.
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Fashion
2
Electronics
3
Toys
4
Home Decor
5
Sports
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Newsletters subscription
2
Promotional offers
Connect to social media accounts
Linking your social media accounts can help you establish credibility and trustworthiness within the Whatnot community. This insight into your social profile can also attract potential buyers and sellers who share similar interests. Connecting your social media accounts is a way to expand your network and make meaningful connections. Are you ready to show your social side?
Input payment method details
Providing your payment method details is essential for buying and selling products on Whatnot. It ensures a smooth and secure transaction process. This task is a crucial step in the onboarding process as it enables you to make purchases and receive payments. The desired result is a successfully inputted payment method that you can use for future transactions. Are you ready to complete this financial step?
Configure account settings
Configuring your account settings allows you to customize your Whatnot experience. This task invites you to explore various settings and personalize the platform according to your preferences. It's all about creating a tailored experience that matches your needs. The desired result is a fully configured account that suits your preferences. Ready to make Whatnot truly yours?
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Email
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Push notifications
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SMS
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English
2
Spanish
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French
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German
5
Japanese
Test account functionalities
Testing your account functionalities gives you a hands-on experience of the various features offered by Whatnot. It's an opportunity to explore the platform, navigate through pages, and interact with different elements. This task allows you to familiarize yourself with the user interface and ensures that everything is working as expected. Ready to put Whatnot to the test?
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Search for products
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Add products to wishlist
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Create a listing
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Update profile information
5
View transaction history
Browse through the offered products
Browsing through the offered products is an excellent way to discover unique and exciting items on Whatnot. This task allows you to explore the marketplace and get a feel for the wide range of products available. It's an opportunity to find hidden gems and spark inspiration for future purchases or listings. Ready to embark on a journey of discovery?
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Electronics
2
Home Decor
3
Fashion
4
Toys
5
Books
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$0 - $20
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$20 - $50
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$50 - $100
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$100 - $200
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$200 and above
Select product to buy
Choosing a product to buy on Whatnot is an exciting moment. It's when you find something that captures your interest and meets your purchasing criteria. This task marks the beginning of an enjoyable journey towards owning a unique item. The desired result is a selected product ready to be added to the cart. Are you ready to find something special?
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New
2
Used
Checkout process
The checkout process is the final step before completing a purchase on Whatnot. It involves reviewing the order details, confirming the shipping address, and selecting the payment method. This task ensures a smooth and secure transaction experience for both buyers and sellers. The desired result is a successful checkout and a confirmation email. Are you ready to make your purchase?
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Review order details
2
Confirm shipping address
3
Select payment method
Receive confirmation email
Receiving a confirmation email is a reassuring moment that confirms the successful completion of your purchase. This task plays a vital role in providing you with a record of your transaction and serves as a reference for any further inquiries. The desired result is a confirmation email with all the necessary details. Keep an eye on your inbox for this exciting message!
Approval: First Time Buyer Experience
Will be submitted for approval:
Test account functionalities
Will be submitted
Browse through the offered products
Will be submitted
Select product to buy
Will be submitted
Checkout process
Will be submitted
Receive confirmation email
Will be submitted
Provide feedback
Your feedback is extremely valuable to Whatnot. It allows us to continuously improve the platform and provide the best experience for our users. This task invites you to share your thoughts, suggestions, or any issues you encountered during the onboarding process. We appreciate your input and look forward to hearing from you. Help us make Whatnot even better!
Download Whatnot mobile app
Take your Whatnot experience with you wherever you go by downloading our mobile app. The app offers a seamless and user-friendly interface, making it more convenient to browse and interact with the platform on your mobile device. This task ensures you don't miss out on any exciting listings and allows you to stay connected on the move. Ready to experience Whatnot on the go?
Sign in to the mobile app with same credentials
Once you have downloaded the Whatnot mobile app, sign in using the same credentials used to create your account. This task ensures a seamless transition from the web platform to the mobile app. You can continue exploring and enjoying all the features with just a few taps. Ready to extend your Whatnot experience on mobile?
Check account details on mobile app
Once signed in to the Whatnot mobile app, take a moment to review your account details and ensure everything is in order. This task allows you to verify that your profile information, preferences, and settings are consistent across platforms. It's an opportunity to make any necessary updates or changes. Ready to double-check your account details on mobile?