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DMAIC Improvement Project Tollgate Checklist

DMAIC Improvement Project Tollgate Checklist

Run this checklist to ensure your improvement projects achieve measurable change and positive results for your business.
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Introduction to DMAIC Tollgate Checklist:
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Conduct an 8 Wastes Assessment
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Find at least one process improvement opportunity
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Enlist a Project Champion/Sponsor who will support you and the project
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Familiarize yourself with the DMAIC Roadmap
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Define Phase:
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Complete the elements of the Project Charter
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Collect the Voice of the Customer and make Customer Requirements measurable
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Conduct a Process (Gemba) Walk of the process being addressed
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Create a high-level and a detailed map of the current state
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Update Charter and inform Stakeholders
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Measure Phase:
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Select baseline measurements
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Develop a Data Collection Plan with Operational Definitions and create Check Sheets as needed
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Collect the Baseline Data
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Update Charter and inform Stakeholders
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Analyze Phase:
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Identify potential root causes using Process Analysis, Data Analysis, Fishbone Diagrams, 5 Whys, etc.
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Develop root cause hypotheses
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Collect data, assess facts and observe the process to prove or disprove root cause hypotheses
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Update your Charter and inform Stakeholders
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Improve Phase:
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Use team brainstorming to generate solutions that address the root causes
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Select and develop solutions
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Pilot solutions if needed and plan for implementation
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Implement solutions to address root causes
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Verify that solutions improved the process "Y"
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Control Phase:
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Create a system and/or process to monitor the results
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Complete documentation of the processes and procedures
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Create Response Plans in case there is a drop in performance
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Hand over formal ownership to the Process Owner
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Determine the next process improvement focus
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Sources:
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