Online movie ticket booking system

1. Security - 

The system uses SSL (secured socket layer) in all transactions that include any confidential customer information.

The system must automatically log out all customers after a period of inactivity.

The system should not leave any cookies on the customer’s computer containing the user’s password.

The system’s back-end servers shall only be accessible to authenticated administrators.

Sensitive data will be encrypted before being sent over insecure connections like the internet.

2. Reliability - 

The system provides storage of all databases on redundant computers with automatic switchover.

The reliability of the overall program depends on the reliability of the separate components. The main pillar of the reliability of the system is the backup of the database which is continuously maintained and updated to reflect the most recent changes.

Thus the overall stability of the system depends on the stability of container and its underlying operating system.

3. Availability - 

The system should be available at all times, meaning the user can access it using a web browser, only restricted by the downtime of the server on which the system runs. In case of an of a hardware failure or database corruption, a replacement page will be shown. Also in case of a hardware failure or database corruption, backups of the database should be retrieved from the server and saved by the administrator. Then the service will be restarted. It means 24 X 7 availability.

4. Maintainability - 

A commercial database is used for maintaining the database and the application server takes care of the site. In case of a failure, a re-initialization of the program will be done. Also, the software design is being done with modularity in mind so that maintainability can be done efficiently.

5. Portability - 

The application is HTML and scripting language based. So The end-user part is fully portable and any system using any web browser should be able to use the features of the system, including any hardware platform that is available or will be available in the future.

An end-user is using this system on any OS; either it is Windows or Linux.

The system shall run on PC, Laptops, and PDA etc.

6. Accessibility -   

The system will be a web-based application it is going to be accessible on the web browser.

7. Back up -

We will take a backup in our system database. In order to enable the administrator and the user to access the data from our system!

8. Performance -

The product shall be based on web and has to be run from a web server.

The product shall take initial load time depending on internet connection strength which also depends on the media from which the product is run.

The performance shall depend upon hardware components of the client/customer

9. Accessibility -

The system shall provide handicap access.

The system shall provide multi-language support.

10. Supportability - 

The source code developed for this system shall be maintained in configuration management tool.

1. Registration -

If a customer wants to book the ticket then he/she must be registered, an unregistered user can’t book the ticket. 

2. Login -

Customer logins to the system by entering valid user id and password for booking the ticket.

3. Search Movie - 

The system shall have a search function. Customer or visitor can search movies based on movie name, date, time and venue

4. Seat Viewing - 

The customer shall be shown a 2D image of the seats from which the desired seats are selected.

5.Ticket canceling - 

The customer shall be given an option to cancel ticket one hour before the movie with some fine.

6. Payment - 

For the customer there are many types of secure billing will be prepaid by debit or credit card. The security will provide by the third party like Pay-Pal etc.   

7. Logout -

After the payment or browse the movie, the customer will log out.

8. Generate ticket - 

After booking, the system can generate the portable document file (.pdf) and then sent one copy to the customer’s Email-address and another one as an SMS to customer's phone.

9. Add movies - 

The system shall have a feature for admin to add movies and their details.

10. Remove movies - 

The system shall have a feature for admin to remove movies.

1. The user should be able to view the list of movies which are running near to his location(based on GPS).
2. The user should be able to select the seat as per his choice in the hall.
3. The user should have different options for payment.

4. The system shall enable the user to enter the search text on the screen.

5. The system shall enable the user to select multiple options on the screen to search.

6. The system shall enable the user to navigate between the search results.

7. The system shall notify the user when no matching product is found on the search.

8. The system shall allow the user to create a profile and set his credential.

9. The system shall authenticate user credentials to view the profile.

10. The system shall send an order confirmation to the user through email.

1. Purchase advanced tickets -

Customer requests to view Showings for a DateTime. The system retrieves a list of Showings, including DateTime, Film Title for each Showing. The customer selects a movie.

2. Collect tickets -

Customers provide Payment Card Details. After payment, the system prints Tickets which are Booked.

3. Add Film -

The cinema manager adds details of a new film. Film details include Title, Age Rating, Duration, and short trailer description.

4. Delete Film -

The cinema manager requests to delete details of an obsolete film. The film can only be deleted if there are no showings allocated to it.

5. Add Screen -

The cinema manager adds details of a new screen in the cinema. Screen details include the capacity of the screen in terms of the numbers of seats.

6. Add Showing -

The cinema manager adds details of a new showing of a film. Showing details include the date and time of the showing. (Showing details must also be able to record the number of tickets sold against the showing at any time).

7. Cancel Showing -

The cinema manager requests to delete a showing. A showing can only be deleted if there are no tickets sold for the showing.

8. Login -

The system user is asked to log in with their credentials.

9. Logout - 

The system is automatically logged out after a certain period.

10. Registration - 

New users register themselves to get identified and get login credentials.