Tenant Move-In Process

There's a lot that goes into executing a smooth tenant move-in. From giving them a warm welcome to conducting maintenance work and collecting rent, each step needs to be completed on time and important data stored in Propertyware.

This checklist guides you through each task that needs to be completed in order to ensure each and every tenant is settling into a home that is in excellent condition and has met all expectations set by your property management firm. 

(N.B.: Although it won't change how this checklist is used, please know that Propertyware doesn't currently integrate with Zapier.)

This process is designed to start after the lease agreement has been finalized in a different process. 

Click here and scroll down to find the short video helping you onboard the tenant correctly into Propertyware. 

Review the video on how to properly enter work orders/invoices in Propertyware by clicking here.

Inspections should be done on ZInspector. Please click here for details on zInspector and how to use: Zinspector sign up here and lots of education here

Move-in inspections are a crucial step in onboarding a new tenant. Click here for details and principles of inspections.

Details and best practices of taking videos can be found on PMiWAY here: https://sites.google.com/propertymanagementinc.com/residential/residential-resources/property-marketing/property-photos?authuser=0

RLI Program details can be found by clicking here if needed

Since the Resident did not elect the RLI program, they must submit their policy showing $100,000 coverage in tenant-caused damage.

This is a good opportunity to schedule any future visits with the tenant so that they are prepared to you in the future.