Approval: HR for food handler's certificate validation
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Bakery operations and duties rundown
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Equipment functioning and handling training
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Brief on Baking goods preparation and standards
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Presentation on maintaining hygiene and cleanliness
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Customer service expectations and guidelines
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Training on Cash handling and POS system
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Hands-on experience under supervision
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Quality control measures and procedures
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Inventory handling and restock procedures
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Shift scheduling and Time-sheet procedure briefing
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Approval: Team Lead for completion of Onboarding process
Employee's paperwork submission to HR
This task involves submitting all the necessary paperwork to the HR department. The paperwork includes documents such as the completed employment application, identification proof, and tax forms. It is crucial to submit these documents promptly to ensure a smooth onboarding process. In case of any issues or queries related to the paperwork, please reach out to the HR department for assistance.
Get the company ID card and uniform
In this task, you will receive your company ID card and uniform. The ID card is an essential item that should be worn at all times during work hours. The uniform enhances professionalism and creates a sense of identity as part of the bakery team. Please ensure to collect these items from the designated location and inquire about any specific instructions on how to wear or use them properly.
Introduction to supervisor Team
This task involves getting introduced to the supervisor team. Supervisors play a crucial role in providing guidance, support, and ensuring smooth operations within the bakery. Take this opportunity to ask questions, understand their expectations, and establish a good working relationship with them.
Tour of the Supermarket and the Bakery section
In this task, you will go on a comprehensive tour of the supermarket and the bakery section. Familiarize yourself with the layout, various departments, and the location of essential areas such as the storage room, break area, and restrooms. Pay close attention to the bakery section, understanding the arrangement of different baking stations, equipment, and workstations. Feel free to ask questions during the tour to enhance your understanding.
Overview of company rules and regulations
This task provides an overview of the company's rules and regulations. It is essential to understand and adhere to these guidelines to maintain a productive and harmonious work environment. Take note of the key rules and regulations, including those specific to the bakery section. If you have any questions or need clarification, don't hesitate to reach out to your supervisor or HR department.
Safety training session
Safety is a top priority in the supermarket bakery. This task involves attending a safety training session that highlights potential hazards, safe operating procedures, and emergency protocols. Pay close attention to the information provided and participate actively in any practical demonstrations. Completing this training will ensure your well-being, as well as the safety of your colleagues and customers.
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1. Proper use of equipment
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2. Correct handling of sharp objects
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3. Cleaning and sanitization protocols
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4. Fire safety procedures
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5. Emergency contact numbers
Audit of food handler's certificate
This task involves auditing your food handler's certificate. Please ensure that you have obtained the necessary certification to handle food safely. Upload a copy of your food handler's certificate below for verification purposes. If you haven't obtained the certification yet, please contact the HR department or your supervisor for guidance on how to acquire it.
Approval: HR for food handler's certificate validation
Will be submitted for approval:
Audit of food handler's certificate
Will be submitted
Bakery operations and duties rundown
Get ready to dive into the core bakery operations! In this task, you will receive a comprehensive rundown of the bakery's day-to-day operations and your specific duties. Understand the workflow, timings, and responsibilities related to production, preparation, baking, and finishing of bakery goods. This knowledge will help you contribute effectively to the bakery's success.
Equipment functioning and handling training
Proper handling and usage of bakery equipment is crucial for efficient and safe operations. In this task, you will receive training on the functioning and handling of various bakery equipment. Understand the proper use, cleaning, and maintenance procedures for each equipment type. If you have any queries or come across any issues with equipment, contact your supervisor or maintenance personnel for assistance.
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1. Oven
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2. Mixer
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3. Slicer
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4. Proofing cabinet
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5. Dough sheeter
Brief on Baking goods preparation and standards
This task provides a brief on baking goods preparation and the quality standards to be maintained. Learn about the recipes, ingredients, techniques, and presentation guidelines for different bakery goods. Understanding and adhering to these standards will ensure consistent quality and customer satisfaction. If you have any questions or need clarification, consult your supervisor or experienced bakery associates.
Presentation on maintaining hygiene and cleanliness
Maintaining high levels of hygiene and cleanliness is crucial in a bakery to ensure food safety and customer satisfaction. In this task, you will attend a presentation on hygiene and cleanliness practices specific to the bakery section. Learn about cleaning schedules, sanitization procedures, personal hygiene practices, and waste disposal protocols. Implementing these practices will contribute to a healthy and pleasant work environment.
Customer service expectations and guidelines
As an associate in the supermarket bakery, providing exceptional customer service is key. This task involves understanding customer service expectations and guidelines. Learn about communication techniques, addressing customer queries and concerns, and maintaining a friendly and approachable demeanor. Emphasize building positive customer relationships and promoting customer satisfaction through your interactions.
Training on Cash handling and POS system
Handling cash transactions and operating the Point-of-Sale (POS) system are vital aspects of your role. This task involves receiving training on cash handling procedures and using the POS system accurately. Understand how to handle cash securely, process payments, provide change, and issue receipts. If you encounter any difficulties or require further assistance, reach out to your supervisor or the designated cashier for guidance.
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1. Counting cash and providing change
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2. Processing various payment methods
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3. Void and refund procedures
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4. Issuing receipts
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5. Balancing cash drawer
Hands-on experience under supervision
Put your knowledge and training into action! In this task, you will gain hands-on experience under the supervision of experienced bakery associates. Practice different baking techniques, follow recipes, operate equipment, and engage in the production of bakery goods. Make the most of this opportunity to enhance your skills and seek guidance from your supervising colleagues.
Quality control measures and procedures
Maintaining high-quality standards is vital in a bakery. In this task, you will learn about the quality control measures and procedures in place. Understand how to inspect, evaluate, and address any quality issues related to bakery goods. Be vigilant in identifying deviations from the desired standards and take appropriate corrective actions. Your commitment to quality will contribute to customer satisfaction and the bakery's reputation.
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1. Visual inspection of bakery goods
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2. Sensory evaluation (taste, texture, etc.)
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3. Monitoring product freshness
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4. Recording quality control data
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5. Reporting quality issues
Inventory handling and restock procedures
Efficient inventory management is essential for smooth bakery operations. This task involves learning inventory handling and restock procedures. Understand how to receive, organize, store, and rotate bakery ingredients, supplies, and finished goods. Familiarize yourself with inventory management software or tools used for tracking stock levels. If you have any queries or need assistance, consult your supervisor or designated inventory personnel.
Shift scheduling and Time-sheet procedure briefing
Understanding the shift scheduling and time-sheet procedures is crucial for effective time management and accurate record-keeping. In this task, you will receive a briefing on shift scheduling and time-sheet procedures. Learn how to check and follow the assigned shift schedule, proper time-sheet completion, and submission processes. If you have any questions or encounter any issues related to scheduling or time-sheet management, reach out to your supervisor or the HR department for guidance.
Approval: Team Lead for completion of Onboarding process
