Employee orientation and introduction to team members
Setting up access to relevant software and systems
Understanding the duties and responsibilities of the position
Learning about safety procedures and emergency protocols in the produce department
Training on the different fruits, veggies and other produce in the department
Understanding the process of ordering and receiving produce from suppliers
Familiarizing with supermarket layout and store policies
Learning about quality control procedures for fruits and vegetables
Understanding pricing and markdown procedures
Training on produce department sanitation and cleanliness standards
Reviewing work schedule and expected hours
Learning about customer service and handling customer complaints
Training on the use of tools and equipment in the produce department
Introduction to record keeping and inventory management
Understanding visual merchandising and produce display techniques
Learning about loss prevention strategies in the produce department
Introduction to inter-department coordination and communication
Understanding the protocol for damaged and expired produce
Review Customer Service Standards and Policies