User Feedback Processing Checklist

The template we use to process user feedback at Process Street.

Original user feedback

Categorizing feedback

Feature request

Bug

Use case

How they found the product

Other products mentioned

Ready for approval

Categorizing approved

Original user feedback

Fill in the form fields below with information about the user feedback.

Feedback Source

"Other" Feedback Source

Feedback Date

User Email Address

Original Message

Categorizing feedback

Here we organize the feedback for processing.

What types of feedback were included in the users message?

1

Feature request
2

Bug
3

Use case
4

How they found the product
5

Other products mentioned
6

Misc.

Continue to complete the tasks related to the feedback you selected

Feature request

What feature did they request?

1

Feature already in development
2

New feature
3

Expansion of existing feature
4

Customization options
5

Integration

Feature Request Description

What app did they want us to integrate with

Other feature...

Bug

Please outline the bug they submitted (be as DETAILED as possible).

Bug info

Paste links to screenshots / URLs here

Use case

Explain the use case(s) of the user

Use case 1

High level category use case 1

Explain use case 1 in a few words

Explain / Copy any detailed info of use case 1

Use case 2

High level category for use case 2

Explain use case 2 in a few words

Explain / Copy any detailed info on use case 2

Use case 3

High level category for use case 3

Explain use case 3 in a few words

Explain / Copy any detailed info on use case 3

How they found the product

Where did they hear about us?

Other source

Other products mentioned

What products do they currently use, or have tried?

1

Process Street
2

MS Excel
3

MS Word
4

Google Sites
5

Google Sheets
6

Trello
7

Podio
8

Basecamp
9

Slack
10

Salesforce
11

Asana
12

Wiki
13

Kissflow
14

Sweet Process
15

Other

Other product 1

Other product 2

Other product 3

Ready for approval

Check this to notify the manager that this checklist is ready for approval.

Categorizing approved

Tick this when the categorization has been approved.

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