Next up, in the employee handbook you must explain company culture.
Company culture is not just about relationships outside of work or office parties, it is mostly to do with how employees interact in the workplace, during work hours.
“Culture guides discretionary behavior and it picks up where the employee handbook leaves off. Culture tells us how to respond to an unprecedented service request. It tells us whether to risk telling our bosses about our new ideas, and whether to surface or hide problems. Employees make hundreds of decisions on their own every day, and culture is our guide. Culture tells us what to do when the CEO isn’t in the room, which is of course most of the time.”
- How employees feel about their boss and each other
- How employees interact with each other
- Amount and quality of communication
- Willingness of employees to help each other, even though it's 'not in their job description'
- Workspace innovation, e.g. communal areas, outdoor areas
- Work retreats, group activities and holidays
To ensure the best results, refer to this Amazing Workplace interview for guidance.
(Sources: kissmetrics.com & amazingworkplace.com)