SOP Number 8
Receiving & Sending Loan Docs To The
Effective Date:
6-30-16
Review Date:
READ BY
NAME
TITLE
SIGNATURE
DATE
Candace Harper
Dealer Department
6-30-16
Melanie French
Dealer Department
6-30-16
Jodi Williams
Funding Department
6-30-16
Tonya Eubank
Funding Department
6-30-16
Latoya Hall
Individual Loan Department
6-30-16
Tori Shepherd
Individual Loan Department
6-30-16
Elizabeth Flair
Individual Loan Department
6-30-16
Amanda Wright
Individual Loan Department
6-30-16
I understand and agree that I will read and comply with the policies or procedure contained in this SOP and any revisions, am bound by the provisions contained therein, and that my continued employment is contingent on following those policies and I will not change any procedure’s set forth by Southeast Financial unless SEF instructs me to.
Feedback is always welcomed and we will review every suggestion you have and welcome constructive recommendations in order to make SEF more efficient
Share your recommendations and comments on glip.
Purpose:
Make the process of receiving, reviewing , processing and funding the customer as efficient as possible.
responsibilities
Funding Department Reps
SPECIFIC PROCEDURE
Sending Loan Docs To The Bank From Emailed Copies
*For the following banks we will send emailed loan docs to the bank for funding and we will fund the loan with the listed stipulations:
First Internet Bank Of Indiana
Medallion-we send originals to the bank monthly as a batch.
US Bank
Stipulations:
The customer provides us with a tracking number for the originals.
The emailed loan docs still go under the same review process as originals and same funding delays apply.
If there is a lien we must have the seller’s POA and driver’s license copy and confirmation email that they have sent these documents back to us before we fund.
MB Financial:
Copies accepted under 50K to send to funding without income verification
If income is asked for as a stipulation we must have originals to send to bank for funding and we must have a 4506T form.
If over 50K we must have originals to submit to funding
Call Sequence: Sending Documents To Bank
Received Loan Docs: Call when we receive loan docs , email as secondary
Funding Delay: Call daily if there is a funding delay, email as secondary(if there is a funding delay cc the loan officer when you send funding delay email to the customer)
Sending Docs to Bank: Call and tell them we are sending docs to the bank for funding and give them updated status and estimated funding date.
Funding Customer: Call when we have funds and let customer know we are sending out the check today and where we are sending it to. Ask if they have any questions.(ask if they need check somewhere else besides where we are sending it to)
.
Change History
SOP no.
Effective
Date
Significant Changes
Previous
SOP no.
8
6-30-16
New SOP
NA
