Device Set Up Procedure – Using Your Own IOS Phone/Tablet Device
Device Set Up Procedure – Using Your Own IOS Phone/Tablet Device
1
Installation on IOS Devices:
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Connect to Wifi (Where possible)
3
Download The App
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Scan QR Barcode or Enter System URL
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Hit green "SAVE" button when it appears
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Login with username and password
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Troubleshooting:
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If a white screen appears
Installation on IOS Devices:
Connect to Wifi (Where possible)
It will be a good idea to connect to WiFi if possible, you’re about to download an app that will be between 50mb-100mb
Download The App
You can find the VM App in many places:
1) Clicking this link to take you straight to the Apple Store
2) Going to www.virtualmgr.com/au and scroll to the bottom of the page and click the "Apple Store" Button
3) Searching "VM Player" on the Apple Store
Scan QR Barcode or Enter System URL
You'll be asked for a URL or to scan a barcode, your barcode has been emailed to you independently, or you can type in "yourcustomURL.getsmartcleaner.org" (no "www" or "http://"). Your custom URL has been emailed to you upon setting up your system.
Hit green "SAVE" button when it appears
Login with username and password
Troubleshooting:
If a white screen appears
NOTE: Sometimes our clients report that they see a white screen after logging in for the first time on iPhones and iPads. If you encounter this problem simply do one of the following things:
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Close the app (double tap the home button and swipe the app upwards)
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Restart your device. The very next time you try to log into Virtual Manager you won't see that white screen again.
3
If you see a popup asking for location permissions, or any other permissions, hit "Agree"
