It's common for tenants to pay rent late from time to time. However, if not followed up properly by the property manager, it can become a frequent occurrence and in the worst-case scenario, result in the tenant's eviction.
By running this simple checklist, you will ensure that each late rent payment is handled appropriately and, hopefully, eviction is avoided.
(Please know that, while it won't impact this checklist, Appfolio doesn't currently integrate with Zapier.)