Templates
Miscellaneous
Tenant Move-In Process

Tenant Move-In Process

Pre move-in maintenance, marketing, rent & insurance.
1
Introduction:
2
Confirm the lease has been finalized
3
Put lease in the Appfolio Portal (tenant & property page)
4
Welcome the tenant:
5
Send tenant a welcome letter
6
Schedule time for move-in meeting with tenant
7
Pre move-in maintenance:
8
Determine maintenance needs
9
Schedule cleaners & add work order to Appfolio
10
Schedule carpet cleaners & add work order to Appfolio
11
Schedule locksmith & add work order to Appfolio
12
Schedule painters & add work order to Appfolio
13
Schedule handyman & add work order to Appfolio
14
Property inspection:
15
Schedule move-in inspection
16
Receive cleaners inspection sheet
17
Upload cleaners inspection sheet to Appfolio owner's page
18
Perform move-In inspection
19
Take video of smoke detectors working
20
Send copy of move-in inspection to new tenant(s)
21
Marketing media:
22
Take marketing videos
23
Take marketing photos
24
Rent & insurance:
25
Verify that rent has been paid in full
26
New tenant renters insurance has been received
27
Final steps:
28
Arrive at move-in meeting
29
Review key details at move-in meeting
30
Hand over keys to the tenant
31
Give tenant a copy of the cleaners inspection sheet
32
Confirm tenant inspection has been completed
33
Update inspection date in Appfolio for move-in inspection
34
Update safety inspection date in Appfolio
35
Related checklists: