Ops & Marketing Deputy

Ops & Marketing Deputy

Warning: This is not a Virtual Assistant role 🙂
Don't fret if you are currently a VA. You are welcome to apply.
But what we are looking for someone who’s exceptional and passionate and ready for a skill upgrade.

The position will be a part of the pioneering team where you have an opportunity to:
» expand your role as we scale and get promoted to a position that fits your skills and competencies.
» take part in shaping the company culture and business strategies that can potentially influence or drive changes in the industry we're serving.

Who We Are:

We are a Fintech startup on the brink of launching.
There is currently no one else who's doing what we're doing. 
We are a game changer providing an innovative financial solution to one of the most frustrating problem in sustaining an eCommerce business.

Why Work Here?

• We work in an environment with a strong emphasis on teamwork, with colleagues who value individual's’ unique strengths.
• We value our staff and encourage them to speak up and share ideas.
• We contribute to your career growth and has long term plans for success with continuous learning.
• We recognize achievements and provide ample growth opportunities.

You may be a good fit for this positions if you are:

Exceptional in Time Management & Control - someone who manages both life and work, and can take immediate actions to keep from being overwhelmed.

Receptive & Proactive - someone who sizes up work very well and makes suggestions or shows the holes in a process before a problem shows up. Knows how to ask the right questions.

Adaptable & Optimistic - someone who has the ability to show up with a positive attitude, and who can hear a “no” on an idea without taking a hit on self-esteem but rather takes feedback positively?

Competent & Collaborative - someone who is self-sufficient in doing their own work, but who can come together with other team members to brainstorm? Someone who blends competency with the can-do attitude.

Key Responsibilities:

• Admin & Operations
  - Assist in writing up our processes
  - Analyze issues and come up with solutions that can improve our operation efficiency
• Marketing & Advertising
  - Assist in managing our Social Media Marketing and Advertising
  - Assist in implementing Marketing Projects
  - Manage our Event Coordination and Community Engagement
• Market Research & Development
  - Help us gather relevant data and industry research for our BizDev Partners and Investors
• Customer Service
  - Provide world class Tech Support and Client/Account Management

Required Qualifications:

If you’ve gone this far, you should have read the Key Responsibilities (if not, quickly scroll back to that section). And if you are what we are looking for, you already know what qualifications each would require.

But here are some additional requirements that we will consider. Be ready to demonstrate to us that you are able to:

• • Understand data and information that you are being presented with and being able to communicate the meaning of that information to others.
  • Connect pieces of information together in order to determine what the intended meaning of the information was meant to represent.
  • Understand and recognize what elements you will need in order to determine an accurate conclusion or hypothesis from the information you have at your disposal.
  • Not only restate information, but add clarity and perspective to the information, so it can be fully understood by anyone you are sharing it with.
  • Have your own thinking abilities and the elements that you use to find solutions and results.

  • Have fun while you're working to help grow the business.

Technical Requirements:

• Stable internet connection of at least 2 MB/s and a backup plan

• Quiet room to work with no distractions or background noises

• Up to date computer system with a minimum of Windows 10

• Perfectly working headset  

Please proceed to the next step.

Attach a video introduction (file or link) to show how confident and comfortable you are in presenting yourself.

- We won't tell you what to use: You get to choose the software you want to use and you have to tell us in the video why you chose that software.
- We won't tell you what to say: You get to choose what to say in the video resume, but be mindful that you're assessed as to what information you'd include.

Skill Test 1

See below an email that's being sent to you as a task to test your skills in providing a solution for our marketing team.

Hi,

Help! We need an email marketing software that will integrate with our CRM - Pipedrive. We need to review and evaluate all of our options immediately and come up with a final decision tomorrow.

Can you prepare a Google Spreadsheet to compare at least 5 potential Email Marketing software. We want to know which of these tools would be the most efficient to use.

Please include a budget cost until end of 2017 for all of them. We want to know how much we would need to spend, monthly and/or annually (if available) for each of them so we can send a budget proposal to Finance.

Don’t forget to add our annual subscription cost for Pipedrive in the report. We have about 5,600 subscribers for all our 5 lead generation campaigns. I think we are sending about 300 emails/mo for each lead gen automation.

As soon as you’re done, please send me the Google link to the spreadsheet and make sure that anyone can view and edit the spreadsheet so we can add a comment or feedback.

Appreciate your help. Please email me if you have any questions or concerns. Thanks!

Inspired,

Loraine

Skill Test 2

This second email is sent to you as a task to see how well you understand and interpret processes.

Hi,

We just hired a new marketing staff who will be responsible for our Inbound Affiliate Marketing campaigns. Can you kindly help her get started?

She needs to know how to to associate the customer with the affiliate using Non-Traditional Commissioning Options with our current inbound affiliate software.

Can you kindly provide her with clear instructions with a process map that will teach her how to that?

Please send me your process map as soon as completed so I can have a quick look at it.

Let me know if you have any questions or concerns. Thanks!

Inspired,

Loraine