The opening of your call is the first impression you make—it sets the tone for the entire conversation. It's crucial to start on a positive note, showing genuine interest in the person you're speaking to. This isn't just about being polite; it's about building a connection from the get-go.
Hey name (say it with a smile). I'm thrilled we could connect. Before we dive in, how's your day going? [Wait for response] Great to hear! I've been looking forward to our chat. I've had a quick look at what you do, and I must say, it's impressive.