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ISO 9004:2018 Self-Audit Checklist

ISO 9004:2018 Self-Audit Checklist

Run this checklist to perform an internal audit using guidelines set out in the ISO 9004:2018 standard for achieving sustained success, consistent with principles of quality management outlined in ISO 9001:2015.
1
Introduction:
2
Enter checklist details
3
Run the Self-Audit:
4
Relevant interested parties
5
External and internal issues
6
Mission, vision, values and culture
7
Leadership — General
8
Policy and strategy
9
Objectives
10
Communication
11
Process management — General
12
Determination of processes
13
Process responsibility and authority
14
Managing processes (managing alignment/ linkage between the processes)
15
Managing processes (attaining a higher level of performance)
16
Managing processes (maintaining the level attained)
17
Resource management — General
18
People
19
Organizational knowledge
20
Technology
21
Infrastructure and work environment
22
Externally provided resources
23
Natural resources
24
Analysis and evaluation of an organization's performance — General
25
Performance indicators
26
Performance analysis
27
Performance evaluation
28
Internal audit
29
Self-Assessment
30
Review
31
Improvement, learning and innovation — General
32
Improvement
33
Learning
34
Innovation
35
Self-Audit Results and Overview:
36
Overview
37
Results
38
Action items
39
Sources:
40
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