Simply put, the goal of change management is to mitigate risk and minimize disruption to IT services and business operations during the implementation of a change.
The ITIL change management process is clear, standardized, and should be followed carefully in order to avoid unnecessary disruptions and adverse effects on productivity.
Some of the key benefits that result from effective change management include:
- Improved IT-business strategy alignment
- Improved visibility into IT processes
- Prioritized responsiveness to change
- Better risk management
- Reduced service disruptions
- Increased staff productivity
- Compliance with regulations
From creating the RFC, evaluating the change, approving, implementing, and conducting a post-implementation review, this Process Street checklist will guide you through the entire change management process, ensuring that the procedure is completed as efficiently as possible while remaining compliant with the ITIL framework.
A little info about Process Street
Process Street is superpowered checklists. By using our software to document your processes, you are instantly creating an actionable workflow in which tasks can be assigned to team members, automated, and monitored in real-time to ensure they are being executed as intended, each and every time.
The point is to minimize human error, increase accountability, and provide employees with all of the tools and information necessary to complete their tasks as effectively as possible.
Once they've approved the document, it's then time to do what you do best: Supply great services to paying customers!