Unfortunately, life isn't always plain sailing.
For the times when life-changing events happen, it's important to manage employees' stress and ensure they get the help and/or resources they need.
That's why this Critical Incident Stress Management Checklist was created.
You'll start by defusing the situation, ensuring the individual in question is supported and that they have their basic needs met. Then, you'll move onto debriefing, where more thorough support will be provided and, if needs be, you'll refer the individual to a counselor. After that, you'll follow-up with the individual to make sure they're coping well enough.
No matter if the incident concerns a loved one or if it's a powerful, distressing event that rocks multiple people, this checklist will help you help them.
The process itself has been made for EAP professionals and in-house people, operations, and HR staff alike.
Please note: Process Street is not a medical institution. We have lifted information from the likes of the U.S. Coast Guard Commandment Instruction 1754.3A CISM and The National Interagency Wildland Fire and Aviation Critical Incident Stress Management Program to create the tasks in this process. Consult with a CISM professional or similarly-skilled professional before implementing this process for your organization.