How To Add A User In Docusign

Are you looking to expand your team within DocuSign but unsure how to add new users?

User management is a crucial aspect of DocuSign, ensuring smooth collaboration and document handling.

In this article, we will walk you through the step-by-step process of adding a user in DocuSign, including assigning permissions and roles.

We will also explore the different user roles in DocuSign and provide best practices for managing existing users.

Stay tuned to optimize your DocuSign experience!

What is DocuSign?

DocuSign is a digital transaction management platform that enables users to sign, send, and manage documents electronically.

With its advanced electronic signature technology, DocuSign ensures a secure and legally binding process for individuals and organizations. By streamlining document workflow, users can easily collaborate on projects, obtain approvals, and track document statuses in real-time. The platform also offers features like template creation, document storage, and integration with other tools, enhancing efficiency and productivity. DocuSign promotes environmentally-friendly practices by reducing paper usage and automating cumbersome manual processes. DocuSign revolutionizes the way documents are handled, making it an indispensable tool in today’s fast-paced business world.

Why is User Management Important in DocuSign?

Effective user management in DocuSign is crucial for maintaining document security, controlling access levels, and ensuring smooth workflow processes.

Account administrators play a vital role in overseeing user management tasks, such as assigning user roles, setting permissions, and monitoring user activity. By defining user roles, organizations can establish clear hierarchies of access and responsibilities, ensuring that sensitive information is only accessible to authorized personnel.

Efficient user management also involves regularly reviewing and updating user permissions to align with changing business needs and security protocols. Implementing strict user access controls and practicing least privilege principles are essential to safeguarding confidential data and preventing unauthorized access within the DocuSign platform.

How to Add a User in DocuSign?

Adding a new user in DocuSign involves several steps to create a user account, configure permissions, and initiate the user onboarding process.

  1. To begin, log in to your DocuSign admin account and access the ‘Admin’ section. From there, navigate to the ‘Users’ tab and select ‘Add New User.’
  2. Fill in the required fields such as name, email address, and role designation for the new user. Next, assign the appropriate permissions based on the user’s responsibilities within the organization. You can customize access levels for document management, template creation, and sending capabilities.
  3. Ensure that you enable multi-factor authentication for enhanced security during the user registration process. Once all settings are configured, send an email invitation to the new user to complete the onboarding process and start utilizing DocuSign’s features.

Step 1: Log in to your DocuSign account

To start adding a new user in DocuSign, log in to your account using your user credentials and authenticate your identity.

Once you have entered your username and password, DocuSign employs various security measures to verify your identity and ensure secure access. This authentication process often includes a second layer of protection, such as a verification code sent to your mobile device or email. By confirming your identity through these steps, DocuSign maintains the integrity of user accounts and safeguards sensitive documents. Taking these precautions not only protects your personal information but also enhances the overall security of the platform.

Step 2: Access the User Management section

Once logged in, navigate to the User Management section within DocuSign to access settings related to managing users and their permissions.

This section allows you to oversee all users associated with your account, giving you the flexibility to add new users, modify existing user details, or deactivate accounts when necessary.

Within the User Management section, you can also assign specific permissions to different users, defining their level of access to documents and templates.

You have the ability to adjust user settings such as email notifications, language preferences, and authentication methods to align with your organization’s requirements and security protocols.

Step 3: Click on ‘Add New User’

Click on the ‘Add New User‘ option within the User Management section to initiate the process of inviting a new user to DocuSign.

Upon clicking the ‘Add New User‘ option, a form will appear where you can input the new user’s email address. After entering the email, you can customize the invitation message to provide instructions or a warm welcome.

The next step involves selecting the user’s role and permissions, ensuring they have the appropriate access levels. Once all details are filled in, simply hit the ‘Send Invite‘ button to dispatch the invitation.

This user onboarding process ensures that the new user receives an email prompting them to create their account and start utilizing DocuSign services efficiently.

Step 4: Enter the User’s Information

Enter the required information about the new user, including their profile details, registration information, and email address for verification.

Ensure that all user data is entered accurately to create a complete profile. Verify the email address provided by the user to confirm authenticity and enhance security measures. Once the email has been successfully verified, proceed with the registration process by guiding the user through the DocuSign interface, ensuring that all necessary fields are properly filled out to complete the registration process seamlessly.

Step 5: Assign Permissions and Roles

Assign specific permissions and roles to the new user based on their responsibilities and access needs within DocuSign.

This process of assigning user roles and permissions is crucial in ensuring a secure and efficient working environment. By defining distinct roles for individuals within the organization, it delineates who has access to what information and functionalities within the platform. Role assignments not only streamline workflow but also help in maintaining data integrity and confidentiality.

Different permission levels can be allocated to each role, allowing for customized control over the features and actions users can perform. Clear role definitions create a structured system that enhances collaboration and responsibilities distribution.

Step 6: Review and Confirm User Details

Review the user details and permissions to ensure accuracy and alignment with the user’s intended role, verifying information before finalizing the user setup.

It is imperative to double-check the user’s access rights to prevent any breaches or unauthorized activities. Validating user roles against their designated responsibilities is crucial in maintaining data security and operational efficiency.

By confirming that each user only has the necessary permissions required for their job functions, you can reduce the risk of data leaks or mismanagement. Ensuring that the permissions granted are consistent with the user’s job responsibilities not only enhances security protocols but also streamlines workflows within the organization.

Step 7: Send Invitation to the User

Send an invitation to the user to join DocuSign, utilizing the provided authentication methods to ensure a secure and seamless registration process.

  1. By incorporating user authentication mechanisms such as two-factor authentication or email verification, you can enhance the security of the invitation process.
  2. When sending invitations, it is crucial to provide clear instructions on how users can activate their accounts securely.
  3. Leveraging single sign-on (SSO) capabilities can simplify the user authentication experience and streamline the onboarding process.
  4. Ensuring that the invitation link is encrypted and valid for a limited time further strengthens the security measures in place.

A well-executed invitation strategy coupled with robust authentication methods can lead to a positive user experience and bolster data protection.

Step 8: User Accepts Invitation and Completes Registration

Once the user accepts the invitation, guide them through the registration process to complete their onboarding and enable access management within DocuSign.

  1. During the registration process, users will be prompted to set up their account credentials, including a strong password and security questions, to ensure a secure login experience.
  2. They will be required to verify their email address for authentication purposes.
  3. Once these steps are completed, users can start customizing their profiles, setting preferences, and exploring the various access control features provided by DocuSign.

It is important to emphasize the importance of maintaining confidentiality and adhering to security best practices throughout this onboarding journey.

What are the Different User Roles in DocuSign?

DocuSign offers various user roles such as Admin, Viewer, and Editor, each with distinct permissions and responsibilities.

The Admin role in DocuSign holds the highest level of control, with the ability to manage user permissions, templates, and settings across the platform. They are responsible for overseeing the overall functionality of the DocuSign account and ensuring compliance with security protocols.

On the other hand, Viewers are limited to read-only access, allowing them to view documents and templates but not make any changes or send documents for signature.

Editors, on the other hand, have the ability to create, edit, and send documents for signature within the DocuSign platform, providing a balance between viewing and full administrative control.


The Sender role in DocuSign holds the privilege of initiating document transactions and sending files for signature.

Senders have the authority to customize signature requests, including setting the signing order and selecting the authentication method for recipients. They can also track the status of sent documents, receive real-time notifications when documents are viewed or signed, and make necessary adjustments, such as reminders or expiration dates. Senders play a pivotal role in ensuring smooth transaction management by overseeing the entire signature process and managing all associated documents securely within the platform.


Signers in DocuSign are authorized users responsible for electronically signing documents following proper authentication procedures.

Their role involves verifying the accuracy and completeness of the documents before appending their electronic signature. Signers must ensure they are the intended recipient of the document and have the authority to sign it. Through the use of unique identifiers and secure login processes, signers authenticate their identity and authorize the digital transaction securely.

It is crucial for signers to carefully review the content of the document to guarantee that they are signing off on accurate information, maintaining the integrity and legality of the electronic signatures and authorization process.


Administrators in DocuSign have the authority to manage user permissions, configure account settings, and oversee the document workflow processes.

This pivotal role involves ensuring that the right people have access to the right information by setting up permission levels for users within the system. Admins are responsible for creating user accounts, assigning roles, and setting up authentication methods to enhance account security. They play a crucial role in monitoring and optimizing workflow processes to streamline document handling and ensure efficient collaboration among team members. User permission control is a central aspect of account administration, enabling admins to maintain data integrity and uphold compliance standards within the organization.


Viewers in DocuSign have restricted permissions and primarily access documents for viewing purposes without the ability to make changes.

Their access is limited to viewing and downloading documents, with restricted functionalities such as editing, signing, or sharing. These restrictions ensure that Viewers can only interact with the document in a read-only capacity, maintaining the integrity of the original content. By implementing strict user access controls, organizations can safeguard sensitive information and maintain compliance with security protocols. Document access restrictions also prevent unauthorized alterations or accidental edits, reducing the risk of data breaches or unauthorized modifications to critical documents.


Editors in DocuSign possess the authority to make changes to documents, edit contents, and collaborate on files with other authorized users.

They can modify text, insert images, reorder pages, and track changes within the document. They have the capability to assign tasks, leave comments, and set document access permissions for different users. These permissions include options like read-only, editing, or viewing access. For added security, editors can also enable password protection or require authentication for specific actions. Their role not only involves modifying the document but also managing the flow of collaboration and ensuring that all contributors are working within the set guidelines.

How to Manage Existing Users in DocuSign?

Managing existing users in DocuSign involves adjusting user settings, updating permissions, and utilizing various authentication methods.

  1. To edit user details, simply navigate to the user management section within the DocuSign platform. From there, you can easily modify user profiles, change user roles, and update contact information.
  2. When it comes to modifying permissions, you have the ability to grant or restrict access to specific documents or features.

Employing authentication methods such as multi-factor authentication or SSO can enhance the security of user accounts and prevent unauthorized access. By being proactive in managing user settings and employing robust authentication mechanisms, you can ensure a secure and streamlined user experience within DocuSign.

Edit User Information

To edit user information in DocuSign, access the user profile settings to modify personal details, contact information, and account preferences.

  1. Within the user profile settings, users can seamlessly update their personal information such as their name, email address, and phone number. This allows for accurate communication and ensures that notifications and updates are sent to the correct contact points.
  2. Users have the flexibility to manage their account settings, including security measures, notification preferences, and language preferences. By regularly reviewing and adjusting these profile details, users can ensure that their account remains up to date and aligned with their specific needs and preferences.

Deactivate or Reactivate Users

Admins can deactivate or reactivate user accounts in DocuSign to enhance account security, manage user access, and control document interactions.

By deactivating user accounts, admins can prevent unauthorized access to sensitive information and reduce the risk of data breaches. Reactivating an account allows users to regain access swiftly without compromising security measures. This process ensures that only authorized individuals can view, sign, or modify documents within the platform, safeguarding confidential data. With robust security protocols in place, such as multi-factor authentication and regular password updates, DocuSign maintains a high level of protection for user accounts and documents.

Transfer Ownership of Documents

Transferring ownership of documents in DocuSign allows for seamless collaboration, sharing rights, and document management among users.

As the transfer of ownership process unfolds, users are able to effortlessly delegate responsibilities, grant specific access rights, and maintain control over document versions. With the intuitive interface of DocuSign, users have the flexibility to assign various levels of permissions to collaborators, ensuring that sensitive information is safeguarded while promoting workflow efficiency. By leveraging the shared access rights and document control features within the platform, users can streamline communication, track changes, and monitor the progress of tasks with enhanced transparency and security.

Remove Users from Groups

Removing users from specific groups or directories in DocuSign streamlines user access control, enhances group management, and optimizes document sharing processes.

This can be achieved by accessing the admin settings within DocuSign’s platform where you can easily manage user permissions and group memberships. By removing users who no longer require access to certain directories, you ensure that sensitive documents are only available to authorized individuals, reducing the risk of data breaches.

This practice not only improves security measures but also simplifies group management by keeping the directory organized with relevant members. As a result, document sharing within the groups becomes more efficient and targeted, leading to increased productivity and streamlined collaboration.

Best Practices for User Management in DocuSign

Implementing best practices for user management in DocuSign ensures streamlined document workflows, enhanced security measures, and efficient collaboration among users.

Optimizing user management practices in DocuSign involves utilizing the platform’s advanced features to their full potential. By leveraging robust administrative strategies, administrators can effectively monitor user activities, customize settings, and streamline user onboarding processes. Setting granular permission controls is essential to ensure data security and compliance with regulatory standards. Regularly auditing user access levels and permissions helps maintain system efficiency and reduce the risk of unauthorized data exposure. Emphasizing the importance of ongoing training and support for users can also boost productivity and user adoption rates.

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