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4 Proven Ways to Improve Employee Accountability in the Workplace

It’s not always easy to know whether your team is doing everything you ask them to. How do you know everything is on track? Are you sure your team is taking care of every responsibility?

Here’s the worrying thing:

According to the American Management Association, 21% of companies believe that 30-50% of their employees shirk from their responsibilities. This is stupidly high. So, we need to see how it can be resolved and take action right now.

Accountability in the workplace, in short, refers to your team members taking responsibility for their actions and for the tasks they’ve been assigned.

In this post, I’m going to cover 4 key areas which pertain to managing the accountability of employees:

  • Communication and company culture
  • Productivity
  • Clear processes and workflows
  • Oversight

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8 CRM Workflows to Destroy Data Entry and Close More Deals

CRM Workflows

As part of a sales team, you don’t get paid to fiddle around with the CRM. You get paid to close deals. But that can make work stressful for everyone, especially when just keeping the CRM up to date can feel like a full-time job.

It’s time to put an end to data entry, concentrate on running your sales operations more efficiency, and win bigger deals.

So, how do you start doing that?

At Process Street, we’re fanatics when it comes to automation, workflows, and systems.

That’s because we know that the foundation of an efficient business — one with lower running costs and higher output — is a solid set of processes. That’s not just for things like finance and HR. It comes down to the nuts and bolts of how you and the rest of the sales team uses your CRMs.

CRM expert David Young explains:

“Customer interactions that rely heavily on manual processes can be hit or miss. A key benefit of automation is providing a consistent customer experience. Workflow automation allows you to develop standardized response protocols and ensure that they’re followed. A good process, that is consistently followed, will almost always translate to more positive customer experiences.” — CRMSwitch

In this article, I’m going to show you how to spend less time searching, updating, and making sense of the disorganized data inside your CRM.

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What Startups Can Learn From The World of Video Game Development

Ben Mulholland
February 20, 2017

game development startups - header

“How did they make this?”

I find myself asking this while playing games, and after doing some digging ingenious stories of building communities and managing resources came to light.

In other words, startups (and SaaS companies as a whole) are closer to agile game development than you would think. The core business processes may differ, but valuable lessons can be applied in terms of managing resources and organizing your priorities.

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36 Workflow Apps to Save You From Data Entry Hell

Workflow AppsMonitoring and following processes and workflows should be saving you effort.

Sadly, a lot of time is wasted.

These could be in personal processes you’re working with, or in huge workflows which span multiple people.

Time can be lost in so many ways.

Some web apps you might be using to help manage your workflows require constant attention – reporting, updating, or having to contact other colleagues to get them to complete their section of the workflow.

These are interruptions, and according to Professor Gloria Marks from the University of California, with each interruption, there is an average of 23 minutes and 15 seconds wasted to get back to the task.

Other workflows experience inefficiencies simply because your current processes take too long. Full stop.

The more time things take, the more work you have to do.

In this article, we’ll guide you through a series of tools which can help you create workflows, follow workflows, and automate workflows.

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How to Build a Minimum Viable Process Pack for Your Startup

I know, you want to cut out admin work. You want to cut out time wasted on bullshit that doesn’t directly impact traction.

It’s hard to pull yourself away from product and marketing for any extended period of time to focus on how efficiently your startup runs internally, but it does have to be done.

Srinivas Kulkarni, writing for ZDNet, reports:

“While it’s very easy to say that when startups are founded, there’s a lot of freedom, liberty and access in terms of work and building the product, technology or service that they offer, it is also important to realize that most startups fail because they don’t learn from their and others’ mistakes. It’s imperative that the experience comes from a process.”

A lot of the problems processes solve can seem like they’re easily fixed on the day they crop up, and it can seem like there’s no point in writing down how you do work when you’re too busy to even get it all done…

But any good startup will scale, analyze the ways it gets work done, and will try to improve its efficiency — that’s just what organizations that succeed do.

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How My Dog Taught Me to Improve My Workflows and Make More Sales

The day I adopted my dog I learned a brutal and immediate lesson about myself and my daily habits.

Nothing makes you analyze your life like a 60 pound furbeast jumping on your face at 6 in the morning immediately after she decided to redecorate your living room with your most recent bulk toilet paper purchase from Costco. (The good stuff, might I add).

The first week of having this dog was hell.

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How and Why to Document Your Workflows

Workflows are the building blocks of your business.

Whatever business you’re in, workflows are your business.

They act as representations of your whole operation. They can be used to smash inefficiencies and increase profits.

…But what are workflows, and why do they really matter?

Why should they be documented, and how can Process Street help you optimize them?

Let’s find out.

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The 31 Best Business Podcasts for Entrepreneurs & Startups

Podcasts are an awesome way to passively expand your knowledge, especially while you’re walking, in the car, on the train, or doing work that doesn’t require a ton of mental energy.

At Process Street, we’ve compiled a list of podcasts that we personally listen to and would recommend to anyone interested in business, entrepreneurship, marketing, and startups.

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Why Your Employee Handbook Template is Terrible

employee handbook - header

Introducing new policies to ensure a safe and productive workplace makes sense on all sides.

Unfortunately, if your employees don’t know about your policies, it won’t do a damn thing to solve your company’s problems. In other words, if your employee handbook doesn’t get read, you’re fresh out of luck.

There are two ways to all but guarantee your employees will never read your employee handbook.

  • Use a cut-and-paste employee handbook template
  • Never write one in the first place

Think of the copy-and-paste template as the cookie cutter cold emails we all love to hate – there’s no feeling of a person behind it, so we tune out, ignore it, and get on with our day.

Unlike cold emails, however, if your employees ignore your handbook they’re inevitably going to fall victim to a rule they didn’t know about.

Sure, you’re still covered for the aftermath (as long as it was in the handbook to begin with), but if you want to prevent these costly blunders from happening your employee handbook needs to be interesting and engaging.

employee handbook

After all, wouldn’t you rather read a document that talks to you as a person, rather than another cog in some merciless corporate machine?

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How Social Media and Big Data Shaped the Brexit Campaign Strategy

Brexit campaign strategyFrom September 1st 2015 to June 23rd 2016 the polls were clear that Britain would vote to remain in the EU.

According to the Financial Times, there were only two weeks over that period where the Leave campaign were ahead.

Financial Times Brexit Polls

Yet, when the results came through, British voters had opted to leave the EU with 51.9% voting out.

How did the leave campaign strategy overcome the clear gap held for the year leading up to the vote?

A clear narrative and a range of big promises?

Well, yes. But also by selling those narratives and promises through a slick targeted marketing campaign powered by social media and big data.

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