One of the most important things you can offer your customers and employees is consistency.
Your customers need consistency in your products and services, your employees need consistency to help them do their job efficiently, and your company needs consistency in order to continuously improve your policies and procedures.
The best way to make sure that you have consistency within your company is by implementing standard operating procedures (SOPs).
Most companies already have SOPs that their employees follow, but they’re either rarely updated, or they’re never even properly documented to begin with.
This is often because writing, reviewing, and regularly updating your SOPs can typically take a lot of time, especially when starting from scratch.
But thankfully, there are ways to make your job a lot easier.
We’ll be covering:
- What is a standard operating procedure (SOP)?
- What does the SOP format look like?
- Should your company use an SOP template?
- Using Process Street to build your SOPs
If you’re simply looking for a SOP format to get started with, then look no further!