How To Add A User To Docusign

If you’re looking to expand your team’s access to DocuSign, adding a new user is the way to go. But where do you start?

In this article, we’ll guide you through the simple steps of adding a user to your DocuSign account. From logging in to setting permissions and sending invitations, we’ve got you covered.

Stay tuned to learn about different user permissions, tips for efficient user management, and how to enhance security with multi-factor authentication. Let’s get started!

What is DocuSign?

DocuSign is a digital transaction management platform that enables users to securely sign, send, and manage documents electronically.

Through user authentication features and advanced encryption protocols, DocuSign ensures the security and integrity of all documents shared on its platform. Its intuitive interface and seamless integration with popular document management systems make it easy for individuals and businesses to streamline their document processes. By eliminating the need for physical signatures, DocuSign not only saves time but also reduces costs associated with printing, scanning, and mailing paper documents. The convenience and efficiency offered by electronic signatures are further complemented by the legal validity and audit trails provided by DocuSign.

Why Add a User to DocuSign?

Adding a user to DocuSign is essential for collaborative document workflows, efficient communication, and effective user access management.

By involving users in a DocuSign account, teams can seamlessly collaborate on documents, share feedback in real-time, and ensure all stakeholders are in the loop throughout the entire process.

Adding users enhances document tracking by providing a clear audit trail of who has accessed, modified, or approved each document, promoting transparency and accountability within the team.

User roles and access permissions allow for the delegation of specific tasks and responsibilities, ensuring smooth workflow management and preventing unauthorized access to sensitive information.

Streamlined document sharing enables users to securely exchange files, contracts, and agreements, boosting efficiency and productivity.

How to Add a User to DocuSign?

Adding a new user to DocuSign involves a series of steps to ensure proper access, permissions, and user roles within the platform.

  1. To begin, the first step is to log in to your DocuSign admin account using your credentials. Once logged in, navigate to the admin section where you can manage user accounts. From there, select the option to create a new user profile by filling in the required details such as name, email address, and user role.
  2. It is crucial to set user permissions carefully to restrict access to sensitive documents. After creating the user profile, you can send an invitation email to the new user, prompting them to activate their account and set up their password for security purposes.

Proper user account setup and management practices are essential to maintain security and streamline workflows within DocuSign.

Step 1: Log in to Your DocuSign Account

  1. The first step in adding a new user to DocuSign is to log in to your DocuSign account using your credentials.

Once you have entered your username and password, it is vital to prioritize user authentication and secure access methods to safeguard your account and sensitive documents. Utilize strong, unique passwords and consider implementing two-factor authentication for an added layer of protection. Regularly monitor your account activity and be cautious of phishing attempts or suspicious links. Avoid using public Wi-Fi networks when logging in and ensure that your device has up-to-date security software installed to prevent unauthorized access.

Step 2: Go to the Admin Section

Once logged in, navigate to the admin section of your DocuSign account to access user administration features.

Admins play a critical role in managing user accounts, roles, and permissions within DocuSign to ensure a secure and organized document ecosystem. By accessing the admin section, you can easily add or remove users, assign specific roles based on responsibilities, and control access levels to various documents. This centralizes the control over who can view, edit, or sign important files, safeguarding sensitive information and streamlining workflows.

Regularly reviewing and updating user settings in the admin section is essential for maintaining a smooth and compliant document management process.

Step 3: Click on ‘Users’ Tab

In the admin section, locate and click on the ‘Users’ tab to view and manage existing user roles and access permissions.

User roles and access permissions in DocuSign play a crucial role in defining the level of control and authority that each user possesses within the system. There are different levels of permissions available, ranging from basic viewing rights to full administrative privileges. Common user roles include ‘Viewer’ who can only view documents, ‘Sender’ who can send documents for signature, ‘Editor’ who can make changes to documents, and ‘Admin’ who has full control over user management and settings. Each role comes with specific access rights tailored to the functions assigned to that role, ensuring a secure and streamlined workflow.

Step 4: Click on ‘Add User’ Button

  1. To create a new user profile, click on the ‘Add User’ button to initiate the user setup process.
  2. You will be prompted to enter essential user information such as name, email address, and contact details. Ensure that this information is accurate to facilitate smooth collaboration within the platform.

  3. Next, you will need to set up authentication methods to secure the user profile. This includes choosing strong passwords, enabling two-factor authentication, or integrating single sign-on options for enhanced security measures.

  4. Make sure to assign appropriate user roles based on the individual’s responsibilities within DocuSign to streamline workflow and maintain data integrity.

Step 5: Enter User’s Information

Enter the required information for the new user, including name, email address, contact details, and any additional profile settings.

  1. When setting up a new user in DocuSign, it’s essential to configure various fields and settings to ensure a comprehensive user profile. Apart from the basic details like name and contact information, you should also consider setting up security measures such as multi-factor authentication and password complexity requirements.
  2. It’s crucial to accurately input the user’s role and permissions to tailor their access levels within the platform. Keeping user profiles up to date with accurate information not only improves data integrity but also enhances security protocols within your DocuSign environment.

Step 6: Set User’s Permissions

Assign the necessary access permissions to the user based on their role and responsibilities within the organization.

  1. This process involves defining the specific access levels,
  2. determining the extent of document editing rights, and
  3. establishing the signature authority granted to each user.

By aligning these permissions with the roles and responsibilities of individuals within the organization, businesses can ensure that the right users have the appropriate level of access to sensitive documents, promoting efficient and secure document management.

This practice not only enhances security by preventing unauthorized access but also streamlines workflows by granting relevant permissions to users based on their designated tasks and responsibilities.

Step 7: Save and Send Invitation

Save the user profile settings and send an invitation to the new user to join the DocuSign account.

Upon saving the user profile settings, it is crucial to craft a thoughtful invitation email welcoming new users to the DocuSign platform. This initial communication sets the tone for their onboarding experience and helps them feel valued right from the start.

In your invitation email, express gratitude for choosing DocuSign and provide a brief overview of what they can expect. Encourage them to complete their account setup by guiding them through the process step-by-step. It’s also a good practice to highlight key features or benefits they will gain access to.

Remember, a warm welcome goes a long way in fostering a positive user experience and building user engagement.

What Are the Different User Permissions in DocuSign?

DocuSign offers various user permissions, including Sender, Editor, Signer, and Admin, each with specific access levels and responsibilities.

  1. Senders have the ability to create envelopes, add recipients, and define signing order.
  2. Editors can modify documents and recipient information within envelopes.
  3. Signers, on the other hand, have the sole responsibility of signing documents.
  4. Admins have the highest level of control, being able to manage users, assign roles, and access advanced settings.

The hierarchy of user permissions in DocuSign ensures proper delegation of tasks and security measures in document workflows, with Admins overseeing and coordinating the activities of Senders, Editors, and Signers.


Senders in DocuSign have the ability to create and send documents for signature, track document status, and manage the signing process.

They play a crucial role in initiating document transactions by preparing the necessary paperwork and identifying the signing parties. Senders are responsible for ensuring that documents are distributed accurately and promptly to the intended recipients, monitoring the progress of each signature, and addressing any issues that may arise during the signing process.

Their role involves maintaining clear communication with all parties involved to ensure a smooth and efficient completion of the document transaction within the specified timeline. Senders actively oversee the workflow and collaborate with signers to facilitate a seamless signing experience.


Editors in DocuSign can review and make changes to documents, collaborate with other users, and finalize document content before sending for signatures.

Their role goes beyond just fixing typos and formatting errors; they also ensure that documents are accurate and complete. By utilizing the collaborative features within DocuSign, Editors can work together seamlessly with team members to edit and refine documents effectively. This collaborative nature of the Editor role not only streamlines the editing process but also enhances document accuracy and ensures that all necessary information is included before finalizing and sending for signatures.


Signers in DocuSign are individuals who receive documents for signature, review document content, and electronically sign documents for authentication.

Their primary responsibility is to carefully read through the document to ensure accuracy and completeness before affixing their electronic signature. Signers must verify their identity through authentication methods provided by DocuSign, such as PIN codes or email verification, to ensure the validity of the signature.

By embracing electronic signatures, Signers play a crucial role in streamlining the document signing process, reducing paper waste, and enhancing overall security and efficiency in today’s digital world.


Admins in DocuSign have full control over user management, account settings, access permissions, and overall administration of the DocuSign platform.

Administrators within DocuSign play a crucial role in maintaining the security and efficiency of the platform. They are responsible for creating and managing user accounts, ensuring that the right individuals have access to the appropriate data and features. By setting access permissions, they establish who can view, edit, and send documents, maintaining data integrity and confidentiality. Administrators are instrumental in configuring account settings to align with the organization’s specific needs and overseeing various administrative functions to ensure smooth operation.

Tips for Managing Users on DocuSign

Effectively managing users on DocuSign requires regular review of user permissions, utilization of user groups, and implementation of multi-factor authentication for enhanced security.

Periodic user permission reviews play a crucial role in ensuring that users have the appropriate level of access based on their roles and responsibilities within the organization. By conducting these reviews, administrators can identify any outdated permissions or unauthorized access, reducing the risk of data breaches.

Creating user groups simplifies the management process by allowing admins to assign permissions collectively to a group, rather than individually to each user. This enhances efficiency and ensures consistency in access levels across different teams or departments.

Regularly Review and Update User Permissions

Regularly reviewing and updating user permissions ensures that users have the appropriate access levels based on their roles and responsibilities within the organization.

This practice is crucial for maintaining data security and operational efficiency in platforms like DocuSign. As organizations grow and roles evolve, it’s important to align user permissions with these changes to prevent unauthorized access to sensitive information.

By periodically reassessing permissions, companies can mitigate risks associated with improper data exposure or misuse. It also helps in fostering a culture of accountability and compliance within the organization.

It’s advisable to establish clear guidelines for updating permissions in line with shifts in user roles or responsibilities to ensure a seamless workflow and optimized access rights.

Use Groups for Easy User Management

Utilizing user groups in DocuSign simplifies user management by categorizing users based on roles, departments, or project teams for efficient access control and permissions.

This categorization allows administrators to assign permissions to entire groups, reducing the need to manage permissions individually for each user. For example, a company can create a user group for its finance team, granting access to financial documents and forms only to members within that group. User groups streamline user onboarding and offboarding processes by enabling quick adjustments to access levels for a group of users simultaneously. This simplifies administrative tasks and ensures that user access aligns with organizational roles and responsibilities.

Set Up Multi-factor Authentication for Added Security

Implementing multi-factor authentication enhances the security of DocuSign accounts by requiring additional verification steps beyond passwords for user authentication.

This extra layer of security is crucial for preventing unauthorized access and safeguarding sensitive documents within DocuSign. By enabling multi-factor authentication, users can ensure that only authorized individuals have access to their accounts, adding peace of mind and reducing the risk of potential security breaches.

To configure multi-factor authentication settings in DocuSign, users can navigate to their account settings and choose the option to enable this feature. They can then select their preferred verification methods, such as SMS codes, email verification, or authenticator apps, to strengthen their account security further.

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