How to Call on Microsoft Teams

Microsoft Teams is an amazing communication tool. It gives professionals the opportunity to connect and collaborate with ease. An essential feature of Teams is the ability to call. This lets users have conversations in real-time and discuss important issues without needing to meet in person.

To start a call, you just select the person or group you want to communicate with and press the call button. You can choose audio or video depending on what you need. There are also advanced features like screen sharing, file sharing and recording which can help you collaborate better.

Plus, Microsoft Teams lets you integrate other services and applications into your calling experience. You can get files from OneDrive or SharePoint during a call, share info from third-party apps like Trello or Asana, and even schedule meetings through Outlook – all within Teams.

It’s worth noting that Microsoft Teams first came out in 2017. Since then, it has changed the way businesses communicate and collaborate. It provides a single platform for all communication needs. With regular updates and improvements, Teams has become a must-have for organizations all over the world. It is key for successful remote work, even in tough times.

Setting up Microsoft Teams for Calls

To set up Microsoft Teams for calls, just follow these

  1. Log in to your Microsoft Teams account.
  2. Go to the “Calls” tab on the left side of the app.
  3. Select “Calling” from the options drop-down menu.
  4. Choose your preferred calling method – dial pad or by entering a phone number.
  5. Customize audio settings with the gear icon.
  6. Start calling by entering the contact’s info or selecting their name from your contacts list.

Plus, for extra control and personalization, you can customize call settings such as ringtone and call forwarding. Pro Tip: For improved sound quality, consider using a headset with a built-in microphone during calls.

Understanding Microsoft Teams Calling Features

Microsoft Teams offers a range of useful calling features. These include audio and video calls that work on personal computers or mobile devices. Also, users can transfer calls between devices easily. Plus, they can host conferences with multiple participants, and even record calls for later reference.

In short, Microsoft Teams’ calling features let users communicate effectively. The platform’s intuitive design makes calling simple and accessible. Sarah, an exec at a multinational corporation, used these features to successfully lead her team during a critical project. She held conferences despite being far apart. She shared documents via screen sharing, all while enjoying clear audio. Thanks to Microsoft Teams, Sarah and her team achieved exceptional results.

Making a Call on Microsoft Teams

  1. Open the Microsoft Teams application and go to the chat or contact list.
  2. Find the person to call and click on their name.
  3. Look for the phone receiver icon and click it. This will initiate a call.

Microsoft Teams offers other calling options like video and conference calls. During the call, you can use features like mute/unmute and turn on/off your camera. The user-friendly interface allows clear and uninterrupted conversations, even in remote scenarios.

TechCrunch reports that Microsoft Teams has 145 million daily active users. It’s reliable for facilitating virtual collaboration among teams.

Managing Calls on Microsoft Teams

In Microsoft Teams, managing calls is key for successful communication. Here’s how to ace them:

  1. Start by clicking the phone icon beside the contact you want to talk to. You can also use the dial pad.
  2. During a call, mute/unmute by clicking the mic icon to control your audio.
  3. Want to transfer a call? Click the three dots and select “Transfer.” Then choose who you want to transfer to.
  4. Recording calls is a breeze! Click the three dots and select “Start recording.”

Plus, Microsoft Teams offers cool features. Pro tip: use a good headset for optimal audio and communication quality.

Master call management on Microsoft Teams and make every call count!

Troubleshooting Common Call Issues

Having trouble with Microsoft Teams calls? Consider these troubleshooting points:

  • Check your internet connection is good.
  • Make sure your microphone and speakers are connected and working.
  • Confirm you have the latest Teams version.

Also, allow Teams to access your mic and camera. Review your device settings if needed.

Note that call quality issues can be caused by network congestion or low bandwidth.

Fun fact: As of October 2021, Microsoft Teams has 250 million daily active users worldwide – Statista report.


Microsoft Teams offers audio and video calls, making remote communication smooth. No need for traditional phone lines! It’s perfect for businesses of all sizes, simple to use even for those with limited technical expertise.

Plus, it integrates with Microsoft apps like Outlook, allowing you to schedule calls from your calendar. Pro Tip: Have a stable internet connection for good-quality calls.

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