How to Create a List in ServiceNow

  1. Navigate to the relevant module or application. Look for the “Create New” button.
  2. Set up the parameters: define columns, specify filters and sorting criteria, choose customizations like grouping or aggregating data.
  3. Populate the list with data: import from an external source, manually enter, use automated processes like scheduled imports or integrations.
  4. Save the list and give it a memorable name.

Pro Tip: Play around with ServiceNow’s list creation features to optimize your workflow and get the most out of this tool.

Overview of ServiceNow

ServiceNow is an amazing platform offering a range of services for businesses. It’s got IT service management, HR, customer service and more. This system streamlines processes, boosts efficiency and increases productivity.

The big win with ServiceNow is its automated workflows. With its user-friendly interface and adjustable features, you can create personalized processes that match your needs. Whether it’s automating ticket handling or employee onboarding, ServiceNow makes complex tasks simpler and saves time.

It’s also compatible with other applications. By connecting systems, businesses can boost collaboration between departments and improve data sharing. No manual data entry or transfers needed!

ServiceNow also has strong reporting capabilities. Users can generate detailed reports on incidents, performance and more. These insights let businesses make informed decisions and spot areas to improve.

Here are a few tips to get the most from ServiceNow:

  1. Customize: Use its extensive options to tailor the platform to your business needs. Adapt workflows and forms to match your processes and terms.
  2. Train: Invest in comprehensive training programs so users understand ServiceNow’s capabilities.
  3. Collaborate: Encourage teams from different departments to work together in the platform.
  4. Evaluate: Continuously review your workflows to optimize or automate using ServiceNow’s features.

Follow these suggestions to unlock ServiceNow’s full potential – tailored to your needs, properly utilized, collaborative, and continually improved. Get ready to revolutionize your business operations today!

Step 1: Logging into ServiceNow

Ready to unlock ServiceNow’s features and functionalities? Follow these 6 simple steps to log in:

  1. Go to its login page.
  2. Input your username.
  3. Enter your password.
  4. Click “Sign In”.
  5. Let the system validate your credentials.
  6. Redirected to your ServiceNow dashboard.

Remember, you need the right username and password combination to log in.

ServiceNow was created as a cloud-based IT service management platform. Now it’s a comprehensive software suite used by organizations across industries. Logging in lets you streamline workflows and boost collaboration in service management operations.

Step 2: Navigating the ServiceNow interface

Travelling through the ServiceNow platform is essential for getting the most out of its features. To wander around this interface:

  1. Spot the navigation menu on the left side of the screen.
  2. Click a module to see what it has to offer.
  3. Choose a function or application from the opened list.

ServiceNow offers user-friendly features, like search and customizable layouts, which make it more accessible and increase efficiency.

It began with the goal to improve IT service management. Over time, it has become a comprehensive platform for various industries.

Step 3: Accessing the ‘Lists’ module

To gain access to the ‘Lists’ module in ServiceNow, follow these steps:

  1. Log in to your account.
  2. Go to the homepage and select the application menu.
  3. Click on the “Lists” module.
  4. This will open up a new page, where all lists in your ServiceNow instance can be seen and managed.
  5. Check out the choices and features within the ‘Lists’ module to organize information in a better way.

Using the ‘Lists’ module, you can create and manage various lists in your ServiceNow instance. This will enhance data organization and make it easier to access, helping you to be more efficient.

Fun fact: ServiceNow is known as a leader in IT service management tools, according to Gartner.

Step 4: Creating a new list

Creating a new list in ServiceNow is essential for data management. It’s easy! Just take three simple steps:

  1. Step 1: Open the ServiceNow platform and go to the ‘Lists’ module in the main navigation menu.
  2. Step 2: Click ‘New’ to open up a form and fill out the details for your list.
  3. Step 3: Customize the list with any extra fields or filters that are relevant.

You did it! You’ve successfully created a new list in ServiceNow. This tool will help you manage and analyze data more effectively. Plus, you’ll be able to optimize your workflow and make data-driven decisions with ease. Get started creating lists in ServiceNow now!

Step 5: Saving and sharing the list

Make sure you don’t miss out on the chance to boost teamwork and streamline processes with ServiceNow’s helpful features. Follow this 5-step guide to save and share your list:

  1. Click the ‘Save‘ button at the top right corner of the screen.
  2. A dialog box will appear. Give your list an appropriate name.
  3. Click the ‘Share‘ button near the ‘Save’ one.
  4. Pick if you want to share it with certain people or everyone in your organization.
  5. Hit ‘Apply‘ to make your list accessible.

Remember to save your progress as you go to prevent any data loss. Start saving and sharing your lists now!


Creating lists in ServiceNow is a cinch! Following the steps above, users can easily organize and manage their data. This enhances productivity and collaboration within an organization.

Plus, ServiceNow offers lots of customization options for lists. Users can modify columns, add related records, and sort options to fit their needs.

Advanced features such as bulk operations and export functionality are also available. This lets users operate on multiple records in one go, saving time and energy.

Lists in ServiceNow can help businesses streamline processes and improve efficiency. They’re great for managing customer data, tracking project milestones, and monitoring inventory levels. Lists are a must-have tool for any size organization.

Hurry and take advantage of ServiceNow’s list capabilities. Unlock new levels of productivity within your organization today!

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