How To Downgrade Docusign Account

Are you a DocuSign user looking to downgrade your account but unsure of the steps involved?

This article will explore the process of downgrading your DocuSign subscription, including how to cancel your current plan, lower your account level, and reduce your membership.

We will also discuss the steps required to downgrade your plan, what happens after you downgrade, and if there are any fees or penalties involved.

Stay tuned to learn more about managing your DocuSign account effectively.

What is DocuSign and its Account Levels?

DocuSign is an electronic signature platform that offers various account levels to cater to different user needs and requirements.

Based on their subscription tier, users can access a range of features and functionalities. The account levels vary in terms of the number of documents that can be signed, templates available, and integration options with other software tools. Higher-tiered accounts often include advanced security features, customization options, and dedicated customer support. This tiered structure allows individuals and businesses to select a plan that aligns with their specific usage demands and budget constraints, ensuring a tailored experience for all DocuSign users.

Why Would Someone Want to Downgrade Their DocuSign Account?

There are several reasons why someone might consider downgrading their DocuSign account, such as reducing costs or needing fewer features than their current plan offers.

In some cases, companies may be looking to streamline their expenses and opt for a more budget-friendly option, leading them to downgrade their DocuSign subscription. Similarly, evolving business requirements could also play a role in this decision. As a business grows or pivots in its operations, it may find that its existing plan no longer aligns with its needs. Downsizing operations is another plausible factor, as organizations may find themselves requiring fewer document transactions or advanced functionalities, prompting a move to a lower-tier subscription.

How to Downgrade Your DocuSign Subscription?

Downgrading your DocuSign subscription can be done through a few simple steps in your account settings to adjust your plan to better suit your current requirements.

  1. Log in to your DocuSign account using your login credentials.
  2. Once you are logged in, navigate to the account settings section.
  3. Look for the subscription or billing tab where you can find the option to manage your current plan.
  4. Click on the downgrade or change plan button to view the available options for downgrading.
  5. Select the plan that aligns with your updated needs and follow the on-screen instructions to confirm the changes.

Keep in mind any potential limitations or features that may differ between plans, ensuring the new subscription meets your essential requirements.

Cancelling Your DocuSign Subscription

If you decide to cancel your DocuSign subscription, you can do so by accessing your account settings and following the cancellation process provided by the platform.

  1. Once you are logged into your DocuSign account, navigate to the account settings section.
  2. Look for the subscription or billing tab where you will find the option to manage your subscription.

Click on the cancellation option and follow the prompts to confirm the cancellation. It’s important to review any potential consequences of cancelling your subscription, such as loss of access to premium features or services.

After confirming the cancellation, you should receive a confirmation message or email from DocuSign to verify that the process was successful.

Lowering Your DocuSign Account Level

To lower your DocuSign account level, navigate to your account settings and look for the option to downgrade your plan to a more basic level that meets your current needs.

Once you have accessed your account settings, locate the subscription or billing section where you can find the option to adjust your plan level. Click on the downgrade or change plan button to initiate the process. Be aware that downgrading your account may result in the loss of certain premium features or a reduction in the number of documents you can send or sign each month. It is advisable to review the differences in features between your current plan and the plan you are considering before making the switch.

Reducing Your DocuSign Membership

If you wish to reduce your DocuSign membership, you can adjust your account settings to switch to a less comprehensive plan that aligns with your current usage requirements.

Simply navigate to your account settings on the DocuSign platform and look for the option to change your subscription level. Choosing a lower-tier plan can help you save costs if you find that you are not utilizing all the features of your current membership. It’s important to carefully review the features included in each plan to ensure that the new plan meets your business needs. Consider reaching out to customer support for guidance on the best plan for your specific usage patterns.

What Are the Steps to Downgrade Your DocuSign Plan?

Downgrading your DocuSign plan involves accessing your account settings, selecting the ‘Plans and Billing‘ option, choosing to ‘Change Plan,’ selecting the desired lower plan, and confirming the downgrade.

Once you have confirmed the downgrade, you may receive a confirmation message indicating the effective date of the plan change. It is essential to review the features and limitations of the new plan to ensure it meets your requirements.

Remember to make note of any changes in the number of envelopes, users, or additional features that may come with the new plan. Be aware of any changes in pricing or billing cycles that might occur with the downgrade. Checking these details thoroughly will help you manage your DocuSign subscription effectively at the new plan level.

Accessing Your DocuSign Account Settings

To begin the process of downgrading your DocuSign plan, access your account settings by logging into your DocuSign account and locating the settings section.

Once you have successfully logged in, you will usually find the account settings option in the top right corner or under your profile icon. Click on ‘Account Settings’ to proceed. Within the account settings menu, navigate to the subscription or billing section, where you can manage your plan details. Look for options like ‘Change Plan’ or ‘Subscription Details’ to initiate the process of downgrading your current plan. Follow the on-screen instructions to complete the downgrade process as per your preference.

Choosing the ‘Plans and Billing’ Option

  1. Once you are in your DocuSign account settings, locate and select the ‘Plans and Billing’ option to proceed with modifying your subscription.

This step is crucial as it directs you to the section where you can manage your subscription details, including changing your plan or downgrading if needed. By accessing the ‘Plans and Billing’ section, you gain control over your account’s financial aspects, enabling you to make adjustments according to your current requirements. It is essential to carefully review the available plan options and pricing details to ensure that you select the most suitable subscription for your needs.

Selecting the ‘Change Plan’ Button

Within the ‘Plans and Billing’ section, look for the ‘Change Plan’ button to initiate the process of adjusting your current subscription level within DocuSign.

Clicking on the ‘Change Plan’ button will open a window displaying the available subscription options. From there, you can browse through the various plans to find one that suits your needs. Once you have selected the desired plan, follow the prompts to confirm the change.

It’s important to review the details of the new plan, including any pricing adjustments or features that may differ from your current subscription. Make sure to read any terms or conditions associated with the plan change before finalizing the process. After confirming, your subscription level will be updated accordingly.

Choosing the Desired Lower Plan

After clicking on the ‘Change Plan’ button, you will be prompted to choose the desired lower plan that best fits your current needs and usage requirements.

The options for lower plans within the DocuSign platform typically include options like Standard, Business Pro, and Enterprise, each offering a range of features and capabilities tailored to different levels of usage.

For instance, the Standard plan may be suitable for individual users or small teams with basic document signing needs, while the Business Pro plan is designed for larger teams requiring advanced features such as custom branding and integrations.

It’s important to carefully consider your specific requirements and budget constraints before making a selection, as upgrading or downgrading plans can have implications on available features and pricing.

Confirming the Downgrade

To finalize the downgrade of your DocuSign plan, confirm your selection of the lower plan by following the on-screen prompts and verifying the changes made to your subscription.

Once you have confirmed the downgrade, you may receive notifications acknowledging the change in your plan. It is important to carefully review these notifications to ensure that the downgrade has been processed correctly.

After receiving the confirmation, it is recommended to log out of your DocuSign account and log back in to ensure that the changes take effect. You may need to adjust any account settings or access levels that are affected by the downgrade. This step ensures a seamless transition to your new plan.”

What Happens After You Downgrade Your DocuSign Account?

After you downgrade your DocuSign account, your access to certain features or services may change based on the plan you have switched to, ensuring that you are now on a more suitable subscription level.

For example, with a lower-tier plan, you might notice limitations in the number of envelopes you can send, templates you can create, or integrations you can use. The downgrade could also affect your storage capacity for documents, potentially reducing the amount of data you can store within your account. Some advanced features like bulk sending, advanced integrations, or customized branding options may become unavailable after the downgrade. By selecting a plan that aligns better with your current needs and usage patterns, you can still enjoy a streamlined DocuSign experience with essential functionalities intact.

Can You Upgrade Your DocuSign Account Again?

Yes, you can upgrade your DocuSign account again at any time by revisiting your account settings and selecting a higher plan that offers additional features or services.

When considering upgrading your DocuSign account, it’s important to assess your current needs and determine which tier aligns best with your usage patterns. Upgrading to a higher plan can unlock advanced capabilities such as custom branding, bulk sending options, advanced user permissions, and integrations with popular platforms like Salesforce and Google Drive.

Keep in mind the pricing differences between the plans and how they fit into your budget. Before making the switch, explore the various upgrade options available and choose the one that best suits your requirements for a seamless transition and enhanced document management experience.

Are There Any Fees or Penalties for Downgrading Your DocuSign Account?

There are typically no fees or penalties associated with downgrading your DocuSign account; however, it is advisable to review the terms of your subscription to understand any specific conditions that may apply.

When downgrading your account, it’s essential to be aware that certain features or functionalities could be restricted based on the plan you move to. Depending on the subscription agreement, there may be instances where charges apply for downgrading within a certain billing cycle. To avoid any surprises, it’s recommended to carefully read through the terms and conditions provided by DocuSign.

By staying informed about potential fees or limitations, users can make informed decisions about adjusting their account level while minimizing any unexpected costs.

Start your free trial now

No credit card required

Your projects are processes, Take control of them today.