How to Enable Audit for a Table in ServiceNow

Would you like to know how to enable audit for a table in ServiceNow? This feature makes tracking changes to data simple, providing transparency and accountability. Here’s how it works:

  1. Go to ‘System Definition’ in your instance
  2. Select ‘Tables & Columns’
  3. Choose the desired table
  4. On the table’s form, locate the field ‘Track Audit Set’ in the ‘Dictionary Overrides’ related list
  5. Set it to ‘True’

This will track all fields within the table. If you want to track specific fields only, set their ‘Track Audit’ option flags to ‘True’ too.

Enabling audit not only safeguards data integrity, but also meets compliance requirements. It’s a great resource for investigating discrepancies or breaches. Plus, analyzing audit logs can reveal patterns and trends to optimize processes and workflows.

Let’s put this into practice. Imagine an employee accidentally modifies customer data while handling a support ticket. Without enabling audit on that particular table, it would be hard to trace who made the changes or even realize changes happened. Fortunately, audit was enabled beforehand. So, it was easy to identify the user responsible for the unwanted change quickly. The incident was fixed without major consequences, thanks to ServiceNow.

Understanding the importance of auditing in ServiceNow

Auditing is vital for the ServiceNow platform. It ensures data accuracy, accountability, and security. Enabling audit for a table allows organizations to track changes, spot unauthorized activity and comply with regulations.

Every action and modification made to a table is stored and recorded. Administrators can see who made the changes, what was changed and when it was done. This transparency is key for data integrity and accountability.

Auditing also provides valuable insights into system performance and usage. By analyzing the audit logs, admins can spot trends that may indicate risks or areas for improvement. This proactive approach ensures issues are addressed promptly and processes are optimized.

Auditing also helps organizations meet regulatory requirements. Through enabling audit for a table, an organization can provide comprehensive audit trails to demonstrate compliance.

An example of the importance of auditing in ServiceNow is a financial institution which suffered from fraudulent activities. Through the audit logs, they pinpointed the user responsible and held them accountable. This led to improved security.

In conclusion, auditing is a must for the ServiceNow platform. It enables organizations to monitor changes, gain insights, and optimize processes for better efficiency. It also helps organizations comply with regulations.

Steps to enable audit for a table in ServiceNow

To secure your data in ServiceNow, enable audit for your tables! Here are 6 simple steps to do it:

  1. Go to the “Tables” module in your instance.
  2. Search for the table you want to enable audit for.
  3. On its configuration form, click the “Advanced” tab.
  4. Scroll down to the “Audit” section and check the box.
  5. Configure any additional settings (optional).
  6. Save and audit will be enabled for that table.

Enabling audit is the key to keeping track of changes in your ServiceNow tables. It allows you to maintain a record of activities and easily spot any modifications or updates made to important data.

So take control and ensure transparency by enabling audit now! Don’t miss the chance to protect your valuable information – start auditing today!

Best practices for auditing in ServiceNow

To maintain a secure, compliant ServiceNow environment, effective audit practices are a must. Here’s how to do it right!

  1. Define the scope of the audit. Identify relevant tables and data.
  2. Enable field-level auditing for sensitive or critical info. Track changes and address security issues.
  3. Improve accountability and transparency.
  4. Review and analyze audit logs. Get insights into user behavior and potential compliance issues. Proactively identify and mitigate risks.
  5. Integrate role-based access controls. Limit access to certain tables and fields.
  6. Stay updated on ServiceNow features and enhancements. Attend webinars or training sessions.

Follow these best practices to ensure efficient data management and a secure environment. Survey says: 84% of orgs using ServiceNow improved audit processes after implementing best practices.

Common challenges and troubleshooting tips

Be sure the user has necessary access rights for audit. Check configuration settings are accurate and complete.

Audit can affect system performance; monitor and optimize. With audit enabled, data accumulates quickly. So, purge data to stop database bloat.

Develop meaningful reports & analysis tools for audit data insights. Consider any compliance reqs specific to your org.

Review audit logs & address anomalies right away; important for data integrity. One company enabled audit, but didn’t configure permissions properly. This made only a few users able to view audit logs. They fixed by updating permissions & enhanced transparency.

Enable audit in ServiceNow? Follow best practices & tips to make it happen.


We’ve discussed the steps of enabling audit on a ServiceNow table. It involves configuring settings, such as what types of changes to audit and which fields to track. Plus, notifications and reports can be set up to stay informed.

Enabling audit on a table is vital for data governance and compliance. It offers a comprehensive record of any data changes, so organizations can comply with regulatory requirements. That’s why ServiceNow’s documentation stresses the importance of this process.

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