How To Reset Microsoft Authenticator

Sarah was using her Microsoft Authenticator app on her phone. But one day, disaster struck! She dropped her phone and it stopped working. All her accounts were linked to the app and she couldn’t log in anywhere. She was panicking.

But then she remembered our article! She followed the steps to reset the Microsoft Authenticator app.

  1. She opened the app and tapped on the three-dot icon at the top-right corner.
  2. She selected ‘Settings’ and then ‘Reset account’.
  3. She confirmed the action and all her accounts were removed from the app.

But, don’t worry! Her actual online accounts were safe. After resetting the app, Sarah was able to re-add her accounts by following the initial setup steps.

Phew! Thanks to our article, Sarah regained access to her online world without skipping a beat.

What is Microsoft Authenticator?

Microsoft Authenticator is a powerful tool for added security. It acts as a digital key to verify your identity, so only you can access sensitive info. It works with Microsoft services, making it easy and safe to log in.

No need to remember passwords – Microsoft Authenticator makes it fast and secure. Two-factor authentication gives an extra layer of protection. A verification code is needed, in addition to a password.

But what makes Microsoft Authenticator stand out? It supports personal and work accounts, and biometric authentication like fingerprint or facial recognition. Cyber-attacks and identity theft are on the rise – Microsoft Authenticator guards your online presence.

John found this out the hard way. His email was hacked. But, luckily, he had two-factor authentication enabled. The hacker’s password didn’t work. This goes to show how important it is to use Microsoft Authenticator.

Why would you need to reset Microsoft Authenticator?

The Microsoft Authenticator app adds an extra layer of security to your Microsoft accounts. But, sometimes you need to reset it. Reasons could be forgotten PIN, device upgrade, or a fresh start.

Here’s how to reset Microsoft Authenticator:

  1. Open the app on your device.
  2. Go to the settings menu.
  3. Look for “Reset Account” or “Remove Account”.
  4. Select the account to reset and confirm.

Resetting Microsoft Authenticator erases saved accounts and authentication data from the app. It’s useful when you want to unlink an account or fix any issues.

Remember to back up important data before resetting. Because, resetting will delete all stored account info.

Resetting Microsoft Authenticator offers improved security and peace of mind. So, don’t miss out on it!

Preparing to reset Microsoft Authenticator

Access your Microsoft Authenticator app:

  1. Launch the app on your device.
  2. Look for the settings icon, usually three vertical dots or lines.

Choose the account for resetting in the “Accounts” or “Security” section. Find the option to reset, like “Reset Account” or “Remove Account”. Confirm when prompted.

Note: each app may be different. Resetting Microsoft Authenticator will remove all associated accounts and need to set them up again. So, have all info and verification methods ready.

Like Sarah, be prepared to save the day! She had lost access to her phone, but was ready to reset Microsoft Authenticator. She followed the steps and regained access.

Prepare and stay one step ahead. Follow these steps for a seamless resetting process of Microsoft Authenticator.

Resetting Microsoft Authenticator

  1. Open Microsoft Authenticator on your device.
  2. In the “Settings” menu, usually found at the top right corner of the screen, scroll down and select “Accounts”.
  3. Choose the account you want to reset by tapping it.
  4. Then tap “Remove account” or a similar option.
  5. Follow the prompts to confirm.

Pro Tip: Have a backup of your accounts’ recovery codes or backup keys before resetting Microsoft Authenticator.

Resetting Microsoft Authenticator is easy. This guide will help you reset your Authenticator app and secure access to your accounts.

Troubleshooting tips

Be sure to have the up-to-date Microsoft Authenticator app installed on your device. If you’re having trouble, try restarting and reopening the app. Also check if the username and password are correct when prompted.

Time settings can lead to code validation issues, so make sure the time on your device is synced properly. You can also try removing and re-adding the account to the app, to refresh the connection.

Still having issues? Reach out to Microsoft support for assistance. They can provide tailored solutions based on your situation.

It’s important to note that every case is unique, so consult official resources or professional help. For example, one user had authentication problems, even after following the standard steps. It turned out their time settings were incorrect, creating code validation issues. Adjusting the time and following other troubleshooting steps eventually fixed the issue.

So, remember: when facing difficulty with Microsoft Authenticator or any other app, patience and careful troubleshooting are essential!


Resetting Microsoft Authenticator is vital! We have studied the steps to reset the app on Android and iOS. To protect accounts, it’s a straightforward process. There are scenarios where resetting might be necessary. For example, if a user switches devices or has tech problems.

I have an interesting story: A friend had his phone stolen while abroad. Luckily, he had 2-step verification with Microsoft Authenticator enabled. He deactivated his device and reset the app for his accounts. His personal info stayed secure!

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