How To Reset Microsoft Surface

  1. Back up your important files and data to an external hard drive or cloud storage.
  2. Then, go to the Start menu and click on Settings.
  3. Select Update & Security and then Recovery.
  4. In Recovery options, click Get started under “Reset this PC”.
  5. Choose “Keep my files” or “Remove everything”, depending on your needs.
  6. After confirming, Windows will provide instructions to complete the reset.
  7. It may take a while, but after it’s done you’ll have to go through the initial setup process again and reinstall any apps or programs that were there before.

Understanding the need to reset a Microsoft Surface

Sometimes, you may need to reset your Microsoft Surface. This could be for a few reasons, like troubleshooting software, prepping the device for sale/transfer, or starting fresh. Resetting restores the device back to its factory settings, wiping out all your personal data and configurations. It’s helpful if you experience problems with performance or your OS.

You can reset your Microsoft Surface in a few ways. Factory resetting is one common option. Though, it’ll erase your personal files/apps, so it’s important to back up your data before. Hard resetting is another option for restarting when the device is unresponsive/freezes.

If you don’t remember the password for the factory reset, there are other methods. For example, the BitLocker recovery key (if enabled) or Windows Recovery Environment’s advanced startup options.

Keep in mind, resetting procedures for each Microsoft Surface model may differ. It’s best to look at the official documentation for instructions.

Different methods to reset a Microsoft Surface

If you’re trying to reset your Microsoft Surface, there are multiple methods. This guide will help you:

  1. Soft Reset:
    • Hold the power button for 30 seconds.
    • Release it and wait 10 seconds.
    • Turn it back on.
  2. Factory Reset from Settings:
    • Go to Start menu.
    • Select “Settings”.
    • Choose “Update & Security” then “Recovery”.
    • Click “Get started” and follow instructions.
  3. Hard Reset using Buttons:
    • Turn off the Surface.
    • Simultaneously press volume up (+) and power buttons for 15 seconds.
    • Release them when you see the Surface logo.

Back up important files before resetting! Also, if you forgot the password or can’t access your Surface, you can factory reset without it. Microsoft’s official support page has info on how to do this.

Resetting your Microsoft Surface should only be done as a last resort. It can fix software issues or improve performance, but consider the pros and cons first.

True fact: Microsoft Support states that a factory reset is often used to troubleshoot persistent issues on a Microsoft Surface device.

Step-by-step guide for each reset method

  1. Soft Reset:
    • Press down the Power button on your Microsoft Surface for around 30 seconds.
    • Release the Power button when the screen turns off.
    • Wait a few seconds, then press the Power button again to turn on your device.
  2. Factory Reset (with Password):
    • Go to Start.
    • Select Settings.
    • Click on Update & Security.
    • Choose Recovery from the left pane.
    • Under Reset this PC, click Get started.
    • Pick Remove everything to do a total reset or Keep my files if you want to keep private data.
    • Follow the instructions to finish the reset process.
  3. Factory Reset (without Password):
    • Shut down your Microsoft Surface totally.
    • Press and hold both the Volume Up button and the Power button at the same time for about 15 seconds.
    • Release both buttons when you spot the Surface logo.
    • On the Choose an option screen, select Troubleshoot, then click Reset this PC.
    • Pick either Remove everything or Keep my files based on your choice, and follow the instructions to reset your device.
  4. Hard Reset:
    • WARNING: A hard reset will erase all data on your Microsoft Surface without any possibility of recovery. Make sure you have backed up important files before continuing.
    • Shut down your device totally.
    • Press and hold both the Volume Up button and the Power button together for at least 15 seconds.
    • Keep holding both buttons until the UEFI screen appears.
    • Navigate to Exit > Restart or Shutdown in the UEFI settings menu to reset your device.

It is essential to note that resetting your Microsoft Surface will remove all installed apps and personal data. That’s why it’s smart to back up your files before doing a reset. Also, you may need to install any software or apps that weren’t included with the device.

By following these step-by-step instructions, you can easily reset your Microsoft Surface and sort out various issues. Remember to choose the reset method based on your particular needs and always be careful when doing a hard reset as it wipes all data forever.

Precautions and important considerations

Resetting your Microsoft Surface? Consider certain factors first!

  • Backup important files and data.
  • Disconnect any external devices.
  • Be aware of the consequences: settings and installed apps will be erased.
  • Depending on the model, a password/recovery key may be needed.
  • Steps differ for each model: e.g. Surface Pro requires a hard reset. Take caution!

Microsoft Support recommends backing up data before resetting.


Resetting a Microsoft Surface is simple! It restores the device back to its original factory settings, solving any issues. Here are the steps to reset your device:

  1. Go to the Start menu and select Settings.
  2. Click on Update & Security and then choose Recovery.
  3. In the “Reset this PC” section, click the Get Started button.
  4. Choose either Keep my files or Remove everything.
  5. Keep my files will preserve data, but remove apps and settings.
  6. Remove everything will delete all data, apps, and settings.
  7. Follow the prompts to complete the reset.
  8. It may take some time and the device may restart multiple times.

Alternative methods for resetting include a hard reset. This involves holding specific buttons until the device powers off and restarts.

Additional resources and troubleshooting tips

Responding to your requirement for extra resources and troubleshooting advice, here are some beneficial insights to aid you in resetting your Microsoft Surface device. Have a look at the following:

  • Performing a factory reset: Learn how to return your Microsoft Surface to its original settings using Microsoft’s step-by-step instructions.
  • Resetting without password: If you have forgotten your password, find methods to reset your Microsoft Surface without needing it.
  • Hard resetting techniques: Discover how to do a hard reset on your Microsoft Surface, which may fix certain software problems.
  • Making use of advanced options: Investigate various advanced options available during the reset process.
  • Restoring data after reset: Gain understanding of backing up and restoring your data after resetting your Microsoft Surface.
  • Additional troubleshooting tips: Explore extra measures you can take when facing problems during the reset process or experiencing any related issues with your device.

While these points provide useful guidance, there are few particular details worth noting. For example, the special button combinations needed for hard resetting can differ depending on the model and version of your Microsoft Surface device. So, it is crucial to refer to Microsoft’s official support documentation for exact information tailored to your device.

Now let’s investigate an interesting true story linked to this topic. Did you know that the ability to easily reset devices such as the Microsoft Surface comes from advancements in technology? As consumer expectations grew more complex, manufacturers like Microsoft realized the importance of providing users with an easy yet strong tool to solve software and performance difficulties quickly. With each new version of their products, they keep refining these capabilities, giving users a smooth experience when it comes to resetting their devices.

By following these extra resources and troubleshooting tips, you can successfully tackle any worries or problems you may face while resetting your Microsoft Surface.

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