Regular employee performance reviews are widely recognized to be vital for the smooth running of any business. Replacing the tiresome annual employee reviews with quarterly reviews is thought to improve employee engagement and performance.
"Only 49 percent of employees find that annual reviews are accurate, while 90 percent of HR heads believe annual reviews do not yield accurate information." - Jeff Weber, Regular Employee Feedback to Replace the Annual Review
From analyzing an employee's customer service metrics to figuring out solutions to internal issues, performance reviews help customer support teams of all sizes do what they do best: Succeed.
Today’s agile workforce needs nimble new strategies, processes, and tools to enable feedback between employees and their managers. Fortunately, this employee performance review will help managers onboard, manage, motivate, develop, and support their team.
Aim to run this checklist near the end of every quarter to optimize your team.
Before you get stuck in, here is a little bit about us:
Create a checklist template and run individual checklists for each member of your team. You can check tasks off as you work through them, set deadlines, add approvals, assign tasks, and track each team member's progress.
With that covered ... Let's get started with the Employee Review!