Templates
Business
5 Whys Checklist Template

5 Whys Checklist Template

Run this checklist when you need to get to the root cause of a business-related problem or issue.
1
Introduction:
2
Before getting started:
3
Confirm basic details
4
State the issue/problem
5
Questioning & finding the root cause:
6
Ask the first 'why?'
7
Ask the second 'why?'
8
Ask the third 'why?'
9
Ask the fourth 'why?'
10
Ask the fifth 'why?'
11
Define the root cause of the issue/problem
12
Moving forward:
13
Suggest countermeasures to tackle the issue/problem
14
Getting approval for the countermeasures:
15
Approval: Countermeasures for tackling the issue/problem
16
Sources:
17
Related checklists: