Introduction:

Process Street - Deep Cleaning Checklist

'''Deep cleaning is the process of taking a room out of a hotel's salable inventory and thoroughly cleaning it to more exacting standards than is normally performed during the daily housekeeping maintenance.''

Process Street's Deep Cleaning Checklist has been specifically designed to work as a guide for housekeepers to standardize the hotel room deep cleaning process, making the process consistently efficient. 

The 'Deep Cleaning Checklist' template has summarized and organized the deep cleaning process into a series of steps outlined below:

  • Turn the Mattresses and Change the Bedspread
  • Dust High and Hard to Reach Areas
  • Clean Window Glass and Draperies
  • Clean Walls, Carpets and Doors 
  • Clean TV and Other Electronics
  • Clean Light Shades and Fire Exit Map
  • Clean Furniture
  • Clean Bathroom

With cleanliness comes quality. The focus of the hotel industry is to create a positive experience for the customer. It goes without saying hygienic, serene, pleasant and welcoming surroundings will significantly contribute to achieving this.

84% of travelers rated cleanliness as 'very important' when choosing hotel accommodation.

Ensuring your hotel is clean is not only about obtaining good customer reviews. Poor sanitation can lead to the transmission of disease, such as fungal and bacterial infections.

The 'Deep Cleaning Checklist' standardizes the process of deep cleaning rooms. This checklist acts as a guide, ensuring steps are not forgotten. Checking off each task as it is being completed within a checklist, has been shown to increase the efficiency and productivity of any given process.

In this Deep Cleaning Checklist, you will be presented with a set of specialized questions designed to make sure the deep cleaning process runs smoothly. The questions are given as sub checklists, short answers, or yes/no drop-down menus. Certain questions have been conditioned to guide you through the correct process path for the specific circumstance.

Each task in this checklist is characterized as a 'stop' task, meaning subsequent tasks cannot be completed until the specific 'stop' task is. This ensures essential cleaning tasks are carried out. 

Tasks are checked off when completed. The opportunity to leave notes for each task is also presented. Notes are compiled at the end into a deep cleaning report. In addition, the deep clean summary can be sent to relevant personnel at the end by email if required.

Record checklist details

In this Deep Cleaning Checklist, you will be presented with the following form fields, which you are required to populate with your own specific data. More information for each form field type is provided by linkage to our help pages:

Let's start by recording the hotel details, your details and the details of your supervisor or manager.

Record room details

Recording the details of the room to be cleaned keeps a record of what rooms have been deep cleaned and when. Enter the room number in the short answer text box below. Enter the beginning date of the deep cleaning process in the form field below.

Rooms should be deep cleaned an equal amount relative to how many times the room is used.

Turn Mattresses and Change Bedspreads:

Remove the linen, and the mattress

Firstly, begin by stripping the bed, which includes removing the mattress and if the bed has a box spring, lifting the lid from the box spring.

Check off the tasks as each one is complete from the subtasks below. You can add further notes in regards to each cleaning process to pass on to supervisors and managers. A final report will generate at the end of this checklist detailing the further notes provided.

If you have no notes to add, please state 'no notes necessary'. This step is important when producing the final report.

  • 1
    Remove mattress pad, linens and bedspread from the bed
  • 2
    Lift the mattress from the box springs
  • 3
    Lift the box spring from the bed

Clean the bed frame

  • 1
    Check for tear, soil, stains or springs popping out from the bed frame
  • 2
    Clean the bed frame thoroughly and the headboard

Clean the bed frame to remove accumulated stains.

Vacuum

  • 1
    Vacuum behind the bed platform
  • 2
    Vacuum inside the bed platform and mattress cording

Vacuuming is an important step to prevent bed bug infestations, along with ensuring the bedding is cleaned regularly and using insecticides.  Bed bugs are not a sign of poor sanitation, as they can be introduced into the hotel by anyone, including staff. However, untreated infestations are. Bed bug infestations should be treated straight away using the above methods. 

Vacuuming the bed platform will remove accumulated dust and allergens, consequently removing bad smells.

Report bed bug infestations with urgency.

Plump the pillows and turn the box spring

  • 1
    Rotate the box spring
  • 2
    Inspect the pillows for tears, wear, and stains
  • 3
    Replace pillows with tears, wear, and stains
  • 4
    Replace pillowcases and plump the pillows

If you have a flexible box spring, then turning the boxspring evens out wear and tear extending the life of the mattress. Modern boxsprings are not very flexible. In this instance, turning the boxspring from head to tail will be sufficient.  

Remake the bed

  • 1
    Remake the bed with a clean mattress pad, linens, and bedspread

Clean bed sheets should be provided with every new guest. Cleaning bed sheets during occupancy will vary depending on the hotel's policy. Some hotels clean sheets during occupancy every three days for example.

Dust High and Hard to Reach Areas:

Dust high places

  • 1
    Use an extended feather duster, to dust where the wall meets the ceiling.
  • 2
    Dust smoke detectors and sprinklers
  • 3
    Dust light shades and clean with a damp cloth
  • 4
    Dust at the top of doors and AC vents

Areas such as smoke detectors and sprinklers are often forgotten when it comes to dusting. If left, dust will accumulate in these areas. With the accumulation of dust comes the accumulation of allergens, bacteria, and smells. It is important to take the time and effort to remove dust from high places.

A step ladder is advised to be used for dusting places above head height, but should be used with great care and as advised by your supervisor.

Dust hard to reach places

  • 1
    Dust wifi routers
  • 2
    Dust and wipe tops of cupboards, wardrobes, painting frames, and curtain holders, etc.
  • 3
    Dust the tops of doors
  • 4
    Clean everything else at head level

As with high places, dust can also build up in hard to reach places unnoticeably. Although this may initially seem inconsequential, dust piles can harbor bacteria which can make staff and guests ill. Dust piles can also harbor allergens, which can trigger asthmatic symptoms in both staff and guests.

Clean Window Glass and Draperies:

Clean window glass

  • 1
    Use a scrubber and a window cleaner to remove grease marks, fingerprints and hard dirt from window panels
  • 2
    Report dirt outside the sealed glass
  • 3
    Clean the window from the top downwards with a window wiper
  • 4
    Wipe window frames with a cloth
  • 5
    Thoroughly clean the window track

Once you have dusted the room, turn your focus on the windows. Dirty windows are easily noticed and can stain an otherwise pleasant window view. Grease marks from hands and fingers need to be removed from the inside.

Clean draperies

  • 1
    Remove the draperies
  • 2
    Send the draperies by room number to the laundry for dry cleaning
  • 3
    Inspect pulls, hooks and rods, and clean
  • 4
    Place hooks in a saleable bag to make sure they are not lost

Cleaning draperies removes allergens and dirt, replaces bad odors with a fresher and more pleasant smell, and extends the life of the draperies.

Not all guest rooms will have draperies. Some hotel rooms will use blinds instead for example. If so, blinds should be dusted and cleaned.

Cleaning Walls, Carpets, and Doors:

Clean walls

  • 1
    Using a mild solution or an all-purpose cleaner on a sponge to clean the walls gently
  • 2
    Spray the cleaning solution on the sponge and not directly on the wall
  • 3
    To avoid streaks, work from the bottom upwards, and work around the room in a clockwise direction
  • 4
    Report stains and marks which cannot be removed
  • 5
    Clean anything hanging from the walls
  • 6
    Wipe switch plates, phone plugs, and wall jacks
  • 7
    Clean the walls of closets

Walls can stain with hand marks, grease from food and spilled liquids, Thoroughly assess the walls and clean marks and stains you notice. It may help to move furniture out of the way whilst you are doing this.

Clean carpets

  • 1
    Working clockwise around the room, clean the carpets and move large furniture pieces to ensure areas are cleaned
  • 2
    Use a crevice tool or a broom to edge the carpets
  • 3
    For carpet stains and spots, use standard removal techniques with care

Heavy traffic and spills can result in carpets looking shabby and dirty quickly. It is not enough to vacuum the carpets. Using a good carpet cleaner is required to make the carpets clean and extend the carpets life.

Reminder, if you have no notes to enter, please state 'no notes necessary'.

Clean doors

  • 1
    Clean both sides of every door
  • 2
    Clean viewers, hinges, the door frame, locks, and lock plates

Just like the walls, hand marks, grease from food and spilled drinks can stain the doors. Clean stains from the doors thoroughly. Look out for knocks, bangs or scapes to be repaired or covered.

Remember to add information or issues in need of reporting to supervisors or other relevant personnel in the notes section.

Cleaning TV and Other Electronics:

Clean the TV

  • 1
    It is easier to spot dirt on a black surface, so make sure to turn off the TV
  • 2
    Clean the LCD screen using a soft, clean and lint-free dry cloth or microfiber
  • 3
    Avoid cleaning fluids, wax, or chemicals to clean the LCD screen
  • 4
    Using the same cloth, wipe the TV frame
  • 5
    Wipe the TV speakers using a microfiber cloth

Wiping down the TV is a step often missed, yet the TV can accumulate a lot of grease marks from hands during its use. Be sure to remove these marks.

Before cleaning the TV, be sure to unplug from the power source and disconnect from power outlets.

Clean other electronics

  • 1
    Use a microfiber cloth to clean other electronic gadgets in the room

Your hotel room may have more than a TV present. Other gadgets also need to be wiped down to remove grease marks. 

Before cleaning other electronics, be sure to unplug from the power source and disconnect from power outlets.

Clean Light Shades and Fire Exit Map:

Clean light shades

  • 1
    Remove the extrusion of lights and clean inside and outside using a damp cloth
  • 2
    Clean the lampshade using a damp cloth
  • 3
    Re-position the lamp shade

Dirt and grease can accumulate on light shades if left unnoticed. Take the time to clean light shades.

Before cleaning the lamp shade, be sure to unplug the lights from the power source and disconnect from power outlets.

Clean fire exit maps

  • 1
    Remove and dust exit sign covers
  • 2
    Using a damp cloth, wipe the insides of exit signs
  • 3
    Replace the exit sign covers

As a safety feature, first exit maps need to be easily visible and readable. Wiping these maps will remove grease marks or stains that otherwise obstruct the clarity of the map.

It is important to make sure fire exit maps are clearly visible to the guests.

Clean Furniture:

Clean furniture

  • 1
    Vacuum the upholstery using the vacuum attachment to get too tight spots
  • 2
    Clean under the cushions, inspect and turn them
  • 3
    Rub spots and stains on the upholstery gently using a light fabric cleaner. Next blot these areas with a white cloth.
  • 4
    Check the directions from the manufacturer before cleaning spots from the upholstery
  • 5
    Clean wooden furniture with an oil-based cleaner
  • 6
    Clean the back of furniture and then dry with a clean cloth
  • 7
    Using a clean dry cloth, wipe the inside of drawers
  • 8
    Report issues with the drawers not sliding smoothly to maintenance
  • 9
    Clean laminated furniture with an all-purpose cleaner

Make sure to go around the furniture in the hotel room, cleaning fabrics and polishing wood-based furniture to give the wood a healthy glow. 

Cleaning fabrics in the room, such as the upholstery, will remove dirt, bacteria, and allergens.

Clean Bathroom:

Clean the shower curtain

  • 1
    Remove the shower curtain, check for tears and stains to determine whether the curtain needs replacing
  • 2
    Soak the shower curtain hooks in soapy water
  • 3
    Replace broken shower curtain hooks
  • 4
    Wipe down the shower curtain if it does not need replacing

Exposure to dirt, grime, and soap scum can lead to nasty fungi and bacteria growing on shower curtains. They need to be thoroughly cleaned with an all-purpose cleaner.

Clean tiles and grout

  • 1
    Scrub the tiles and grout
  • 2
    Use a grout cleaner and a grout brush to remove mold and mildew

Mold and mildew can accumulate on and between tiles and grout. The more this mold and mildew is cleaned and removed, the easier it is to clean and remove each time. It is therefore important to keep on top and remove growing mold and mildew regularly. 

Clean the shower, sink, and tubs

  • 1
    Remove build up from the shower, tub, around and in the sink, the toilet, and the door
  • 2
    Thoroughly rinse areas
  • 3
    Dry areas and polish with a dry cloth

The damp environments of bathrooms make it an ideal growing place for bacteria and fungi. To prevent the spread of disease, and unwanted infestations, the bathroom needs a thorough cleaning.

Clean mats

  • 1
    Wash the bath mats
  • 2
    Brush the mats back side and remove dirt

Just like carpets, heavy traffic and spills can result in mats looking shabby and dirty quickly. It is not enough to vacuum the mats. Washing the mats with a good cleaner is required.

Remember to add information or issues in need of reporting to supervisors or other relevant personnel in the notes section.

Clean the floor

  • 1
    Vacuum the floor
  • 2
    Remove dirt from the floor
  • 3
    Wipe down the floor, removing stains

Hairs, stains, and dirt need to be removed from the bathroom floor. Take the time to vacuum and wipe down the floor.

Deep Cleaning Report:

Confirm deep clean completion details

Once the Deep Cleaning Checklist is complete, you can record the deep cleaning details below. Enter the date of when the deep clean was carried out and include your own notes to summarise the information you feel needs to be passed onto your supervisor. For example, communicate issues such as breakages, lost property or stains you were unable to remove to your supervisor or other relevant personnel. 

You can send this summary by email to your supervisor. By selecting 'yes' you will be sent to the relevant page enabling you to do this.

Source Free-Photos / 9108 images, https://pixabay.com/es/photos/saludos-bebidas-beber-alcohol-839865/, re-sized

Generate deep cleaning report

Your deep cleaning report has been generated using the information provided from each 'note' section of each task. 

Deep Cleaning Checklist 

Room: {{form.Room_number}}

Deep clean ran from the {{form.Beginning_date_of_the_deep-cleaning_event}} to {{form.Date_of_deep_clean_completion}} by {{form.Housekeeper's_full_name}}

Turn Mattresses and Change Bedspreads 

{{form.Removing_linen_and_mattress_notes}}

{{form.Clean_bed_frame_notes}}

{{form.vacuum_notes}}

{{form.Plump_the_pillows_and_turn_the_box_spring_notes}}

{{form.Remake_the_bed_notes}}

Dust High and Hard to Reach Areas 

{{form.Dust_high_places_notes}}

{{form.Dust_hard_to_reach_places_notes}}

Clean Window Glass and Draperies 

{{form.Clean_windows_notes}}

{{form.Clean_draperies_notes}}

Cleaning Walls, Carpets and Doors 

{{form.Clean_walls_notes}}

{{form.Clean_carpets_notes}}

{{form.Clean_doors_notes}}

Cleaning TV and Other Electronics 

{{form.Clean_the_TV_notes}}

{{form.Clean_other_electronic_notes}}

Clean Light Shades and Fire Exit Map

{{form.Clean_light_shades_notes}}

{{form.Clean_fire_exit_map_notes}}

Clean Furniture 

{{form.Clean_furniture_notes}}

Clean Bathroom 

{{form.Clean_the_shower_curtain_notes}}

{{form.Clean_tiles_and_grout_notes}}

{{form.Clean_the_shower,_sink_and_tubs_notes}}

{{form.Clean_mats_notes}}

{{form.Clean_the_floor_notes}}

Email confirmation of deep clean completion

The email widget below allows you to send an email to your supervisor or other relevant personnel. You can edit the details in the email as you require.

Sources:

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